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Work Background
Gestión Group SASenior Business Consultant
Aug. 2013Córdoba Province, ArgentinaBUSINESS CONSULTANCY:
Responsible for business plan development in San Juan, Córdoba, Sta. Fe and La Pampa province. Consolidate and accentuate relationships with customers, enhance company's profit and implement proficient marketing strategies to improve product image. Budget control, monthly management report, KPI's analysis and control, cost Structure analysis, Product analysis, Market Development. BPM, HACCP, ISO standars knowledge. SALES EXPERIENCE:
B2B
Responsible for industrial supplies sales such as sodium chloride, calcium carbonate, iodine, sugar, etc for the food industry. Some of our clients are, Paladini, Swift, Campo Austral, Lacteos Pincen, PIA.
B2C
Responsible for sales to end customer, retail and wholesale businesses. Some of our clients are, Wallmart, Carrefour, Disco, Libertad, Café América, Mariano Max, Dinosaurio, Tadicor, etc.
Our product Portfolio:
Susysal y DoñaSal (salt), Dulcy (sugar), Carogran Rice (rice), Gomez DaCosta (fish), Dog selection (pet food), La Posta (Beef). SALARY TYPE:
Basic plus commission WORKING SCHEME:
Mondays to Fridays, business trips (once a month)
Punto Net Soluciones S.R.L.IT Consultant
Dec. 2012 - Aug. 2013Córdoba, ArgentinaWindows administration Team Manager, IT Consultancy for top enterprises.
Administering FIAT infrastructure through SCCM (ver 2012, 2012 SP1, 2012 R2), apps deployment, server and OS patching, VM creation, reporting,
IBMWindows System Administrator
Apr. 2010 - Jul. 2012Córdoba, ArgentinaMonitoring "Novartis" servers and applications on an excess of 8.000 servers. Administering infrastructure through SCCM (ver 2007 R3, 2012, 2012 SP1, 2012 R2), apps deployment, server and OS patching, VM creation. Configuration and troubleshooting of:
Remotely Anywhere, IBM Server Resource Manager, IBM Director, HP SIM, TADDM, Tivoli Endpoint , Tivoli Storage Manager and Tivoli Service Compliance Manager. PM and SPOC (Single Point of Contact) for Tivoli Tools implementing projects with a Base line of 7000 servers applying ITIL V3 principles. Installation, configuration and troubleshooting of the app. correction of Collectors errors based on Java, Health Checking of servers. Team sizeing and workload distribution, weekly and monthly project status reports to client and senior management.
Automation of server data gathering and solution implementation trough Visual Basic and Batch Scripting. Other tasks involved:
- Administration of Windows 2000/2003 and 2008 servers.
- Remote control trough ILO/RSA board.
- Operating System troubleshooting.
- VMware support.
- Citrix Metaframe as connection method.
- Collaborations with other services lines support: duty managers, DBA, Backup & Restore and Storage.
- Incident, Change, Problem management and Issue tracking through IBM apps (incidents and orders).
- Design and document SOPs (Standard Operating Procedures) for system administration and apps activities.
- Mentoring colleges in technical skills.
- Documenting implementations and uploading procedures in a setp-by-step format file, using Microsoft Best Practices as the basics.
- Planing improvements and workarounds based on RCA (Root Cause Analysis). Ref.: Lucio Zugarán
HP Enterprise ServicesITO Best Shore – Technical Consultant Infrastructure Analyst - Security Audit & Compliance
Feb. 2009 - Apr. 2010Security Audit and Compliance - Sabre Account
Providing security vulnerability analysis and remediation for several client's assets in different environments and OS's: Windows (NT, 2000, 2003, 2008) and Unix (AIX, HPUX, SOLARIS). Execution of different Policies Compliance software tests, and preparation of final reporting resulting in improvements over client’s security architecture. Client tasks included but not limited to: Security Policy Standards Review and remediation of the following different market standards:
• SAS70, Performing audit tasks under mentioned UNIX environments. Audit security infrastructure and domain policies in servers.
• Coordinate and involve the necessary teams, such as System Administrators, Backup and Restore, Global Active Directory, etc. in order to fix/repair the security issues found.
• Coordinate meetings in order to provide evidence of compliant servers, and submit documentation to external auditors such as SAS70, Sarbanes-Oxley (SAROX) and US Federal Government. Access Management – Towers Perrin Account
Technical Consultant providing security support Level 1, 2 and 3 on Windows Servers (2000 and 2003). Tasks included: • Wintel Support Level 1: Password reset, Unlock accounts, basic changes in user’s profiles (Active Directory and Novell).
• Wintel Support Level 2: Create/Delete Users, Add/Remove groups to user’s profiles, Add/Remove Temp Administrators access (Active Directory and Novell), Create/Delete mailbox accounts (Lotus Notes), Create/Delete Mailbox Dist.List (Microsoft Exchange).
• Wintel Support Level 3: Building servers, Decommissioning servers, creation and setup of Global Groups.
Citrix servers, VMware ESX Hosts and VMs administration. Performing special projects according to U.S. client's regulations, conference calls with other teams. Work with service Center and Remedy for tickets and incident resolution. Ref.: Carlos Cacace
Material Ferroviario SAPurchasing Manager Business BUS Unit
Jan. 2008 - Jul. 2008Purchasing Manager Business BUS Unit, preparation of Purchase Orders, development of internal and external suppliers, suppliers evaluation, determination of the quality levels of the elements of the BUS structure. Foreign trade, imports of inputs. Development of structure products, optimization of production processes.
Internal Auditor ISO 9001 - 2000, GSC control in production processes line frame, chassis, body and Termination. Preparation of Internal Audit report, evaluation of non-conforming products. Evaluation of Quality of reception department. Ref.: Eng. Roberto Ricordi (Tel.: 0351 - 497 0490)
De Madera SAProduction Management
Jul. 2007 - Jan. 2008Production planning and control, planning and control work plan and Machinery process, planning production shifts for 8 hours up to 10 men per shift.
Quality Management System Control (QMS) according to ISO 9001-2000 standards, development of the QMS integration plan to production system as management representative. Preparation of audit plan, monitoring, reporting and closure of nonconformance products evaluation report.
Statistics of nonconforming product and improvement of the production process.
DIAC SRLEngineering and Design Department
Jul. 2005 - Jul. 2007Development of kitchen furniture, office, etc. Sketch Draeing, constructive method, preparation of purchase requisitions (PIC), production planning and control (PCP), CNC programming. Quality audit, control and installation to completion control.
Preparation of production schedules and planning of machine hours and man hours. Production Department. Production planning and control, planning and control work plan and process engineer including man hours, planning production shifts from 8 to 15 men per shift (2 to 3 shifts depending on need), planning and control of the facility, maintenance and development of CNC machines (ac-45wood cutter, Point to Point Rover, machining center). Control inputs and tools. Development and Sales Department. Developing of Furniture own line, updates of price list, budgeting, procurement, project feasibility analysis. Business advisory.
Quality Management System control (QMS) according to ISO 9001-2000 standards, development and evaluation of providers, deployment of the integration of the productive system to QMS plan. Internal audits, preparation of audit plan, monitoring, reporting and closure of nonconformance products reports, statistics of nonconforming product and improvement of the production process. Ref.: Mr. Gustavo Correa (Tel.: 03543 – 44 7021)
Apex AmericaIT Department for Tracfone Account
Jan. 2004 - Jul. 2005Customer Service Representative, Tracfone account in various company departments such as: Activations, Credit Card, Special Programs and Promotions department, becoming representative of IT Department reporting to headquarters in Miami.
Mentor Group Manager, taking charge of planning, monitoring and implementation of new learning techniques, with a total of 15 mentors in charge with three new agents per mentor resulting in an agent to normally unfolds his position within 30 days with a percentage of customer quality and time efficiency of 87 points (range 1 to 100). Ref.: Ms. Natalia Hetch (Tel.: 0351 - 568 3600)
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