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Work Background
X-1FBO SoftwareSenior Sales Executive
Jun. 2024Palmetto Bay, Florida, United States
Galaxy FBOOperations Coordinator
Aug. 2022 - Jun. 2024Conroe, Texas, United StatesSpearheads the development and execution of robust operations, business development, technology, and sustainability strategies. Worked with the VP to oversee the daily operations of three locations across Texas and serving as a direct resource to 71+ frontline customer service representatives (CSR), Line Service Technicians (LST), and staff. Highlights: - Developed and presented proposals, securing fuel sales agreements, and onboarding industry-leading organizations, including but not limited to NetJets, FlexJet/Everest, AEG, Phillips 66.
- Conducted market research, identifying potential acquisitions to drive growth and optimize the company footprint across the North American Region.
- Created a customer relationship management (CRM) framework skeleton, capturing 400+ hangar and office lease agreement, annual fuel uplift commitments and true-ups, and CPI and fixed escalations.
- Steered technology direction and innovation across a multimillion-dollar business, including authoring software manuals, creating pricing strategies, and updating and maintaining the FBO platform.
Galaxy FBOAccounting Associate
Jul. 2020 - Aug. 2022Conroe, Texas, United StatesWorked with the Senior Accountant to oversee accounting and finance activities across three locations. Worked in tandem on month-end reconciliations, financial statements, budget reviews, AR/AP, and quarterly target updates. Highlights: - Monitored and set fuel and service pricing for three locations across Texas, leveraging current price fluctuations, market trends, and competitive analysis.
- Created and deployed new processes and structures, including transitioning all locations from a FIFO
inventory model to lot pricing, increasing revenue and optimizing fuel margins.
- Assisted the VP with onboarding a new location: created and deployed standardized training material and traveled to the new location to provide on-site training to front-line employees and location managers.
Galaxy FBOCustomer Service Representative
Jan. 2020 - Jun. 2020Conroe, Texas, United StatesCoordinated and oversaw high volume FBO operations for daily flights. Highlights: - High level understanding of FBO software and location mapping. - Capitalized on financial background to resolve billing inquires prior to escalation to managers.
- Responsible for all arranging all services: arrivals/departures, fuel and service requests, rentals, hotels, third party vendors.
Limerick CelticsProfessional Athlete
Aug. 2018 - Mar. 2019Limerick, County Limerick, IrelandCompleted a season with the Limerick Celtics professional women’s basketball team, employing exceptional leadership as a team captain and leading scorer, athletic skills, a team-focused mindset, and an inspiring spirit to achieve a successful season. Highlights: - Led the team to semi-finals.
Limerick Institute of TechnologyMarketing and Management Consultant
Aug. 2018 - Mar. 2019County Limerick, IrelandLed consultancy services for six companies in various industries, taking the lead on driving company efficiency, boosting lead generation, and maximizing profits.
Mercer County Special Services and Mercer County Technical Schools Executive Assistant
May. 2017 - Aug. 2017Trenton, New Jersey, United States
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