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Work Background
SAICCloud Computer Engineer Senior Principal
Apr. 2024United States
FEMACloud Portfolio Manager & Cloud Broker
Apr. 2021 - Apr. 2024Washington DCAdministratively responsible for five Cloud Service Providers (CSP) in an Agency level multi-cloud solution with over 20,000 users worldwide. Directly guiding and assisting all programs and departments with moving to the cloud. Now helped with path, policy, procedure and funding issues. The CPMO monitored the activity of all OCIO departments as they moved elements into the cloud and supported them once in the cloud. Personally responsible for:
• bringing order and mitigating issues in a cloud effort that began before my tenure and did not follow industry best practices or funding allocation rules and regulations. • Ensuring All CSPs are funded and burning at appropriate levels. Approve all bills and payments to the CSPs and ensure they provide services within their contract's guidelines. • Developed a charge-back methodology, described as elegant by Gartner, that allows the Office of the Chief Information Officer (OCIO) to recoup costs by charging OCIO external entities for the cost of transition/migration to the cloud, shared usage fees and operations and maintenance fees.
• Responsible for creating policies and protocols that support the Chief Information Officer's (CIO) directive that all FEMA elements are required to move the cloud by 2026. Developed a proactive approach to the ruling allowing OCIO to identify prerequisites, dependencies, and a progressive order for moving departments and programs into the cloud. • Regularly worked with Director and Senior Executives to carry out the cloud-related initiatives directed by the FEMA Administrator, CIO, and the Federal Government. Regularly called upon as a Subject Matter Expert (SME) to advise on cloud-related issues and counted on to find creative and cost-effective solutions. • Implemented stringent monitoring protocols and tools, resulting in no unexpected burns or overages across all CSPs in the first year of the Agency level cloud.
FEMACloud Portfolio Manager & Broker @ FEMA
Apr. 2021 - Apr. 2024Washington DC-Baltimore Area
Helion TechnologiesIT Project Manager
Dec. 2018 - Feb. 2021Baltimore, Maryland AreaPlans, initiates, and manages information technology projects. Leads and guides the work of technical staff and serves as a liaison between the company and client for all business and technical aspects of the project. Plans project stages and assesses business implications for each stage. Monitors progress to ensure deadlines, standards, and cost targets are met.
• Develop and manage the structure and timelines of IT projects.
• Develop or update project plan information with objectives, technologies, systems, specifications, schedules, funding, and staffing.
• Manage project execution to ensure adherence to budget, schedule, and scope and submit project deliverables, ensuring adherence to quality standards.
• Monitor or track project milestones and deliverables.
• Assign duties, responsibilities, and spans of authority to project personnel; coordinate selection of project personnel; and direct or coordinate activities of project personnel.
• Establish and execute a project communication plan.
• Identify need for initial or supplemental project resources and identify, review, or select vendors or consultants to meet project needs. Negotiate with project vendors or suppliers to obtain resources or materials.
• Schedule and facilitate meetings related to information technology projects.
• Assess current or future customer needs and priorities through communicating directly with customers.
• Confer with project personnel to identify and resolve problems.
• Monitor the performance of project team members, providing and documenting performance feedback.
• Coordinate customer network operations, maintenance, repairs, or upgrades.
• Calculate all project related costs and report Helion’s ROI to Executive staff.
• Provide customers with project costs and report ROI to customers.
Clear ConnectionSenior Network/Systems Engineer
May. 2018 - Jan. 2022Beltsville, MarylandDesign, develop, implement and maintain functional and secure networks. Configure and install software, servers, switches, routers and various other network devices. Mentor Level 1 and 2 support personnel and train to improve help desk support and client care and response. Create, maintain and continually update network documentation and schematics to ensure transparency between numerous departments and techs. Provide service and support for over 100+ MSP Clients, balancing sub-vendors with client needs. Continually finding innovative, yet cost effective solutions to client’s needs. Plan and implement the installation of network solutions in major projects with multiple components such as security and surveillance, fire suppression systems, entry and egress systems etc. • Transition existing physical solution to VM and cloud based solutions (VMWare, Hyper-V, Azure and AWS)
• Monitor machine and network health continuously via various support platforms such as (Azure, Continuum, Solar Winds, Ubiquity UniFi, etc.)
• Find innovative and fast solutions to client needs to ensure minimal downtime and maximize business potential. • Keep finger on the pulse of the ever changing IT solutions provider industry and suggest improvements to performance, capacity and scalability • Specialized experience in the handling of security needs of the healthcare, finance, insurance and retail industries.
Switched to Part Time in December 2018 in order to still handle the clients I created relationships with remotely.
Chickasaw Nation Industries, Inc.System Administrator 2/3
Apr. 2017 - May. 2018Rockville, MDI plan and manage the overall operations supporting computer systems, servers, software, and hardware for the PERMRC Project as a contractor through Blended Ventures Inc. I manage cross-functional project teams, oversee upgrades and enhancements, and maintain licensing agreements including renewals, and acquiring new licensing. I facilitate scheduled and emergency software releases for new and existing software packages, and manage integrations and implementations of hardware and software for all computer systems in all departments.
Social Security AdministrationHearing Office Systems Administrator
Sep. 2014 - Apr. 2017Baltimore, Maryland Area
I monitor the functionality and IT processes for the hearing office, including courtrooms, hearings, claimant-only video rooms, and remote sites. I support maintenance and IT management for 20 administrative law judges and 50 support staff and administrators. Oversee the process of upgrading programs, policies and procedures, and tools, and enhance systems security protocols. I accomplished a -.01% system downtime ration for two consecutive years by implementing preventative maintenance, and responding to reported issues according to SLAs.
Armed Forces Retirement HomeFederal Security Officer
Mar. 2013 - Sep. 2014Washington D.C. Metro Area
I assisted a project to revamp the entire IT infrastructure in teh security department by installing state of the are on-campus camera surveillance system, medical monitor surveillance system for residents requiring additional aid using worn or room-based devices. I eliminated the need for paper documentation, and transitioned the entire system to a digital platform, allowing all shifts to keep records more accurately. I ensured the safety of all building personnel, visitors, and contractors, by following a strict protocol on verifying identification, contacting employees to sign for their guests, inspecting and reviewing commercial and government vehicles entering and exiting the facility, and utilize scanners to review the contents of containers, bags, and personal property.
CES Security, Inc.General Manager
Mar. 2011 - Jan. 2013Washington D.C. Metro Area
I managed a yearly operational budget of over $1M, with over $3.7M in receivables every year. I oversaw day-to-day operations for a private security firm, supporting security monitoring for commercial retail, construction, hospitality, medical and residential facilities, and diplomatic clients in addition to government clients at all levels. I directed a 210-member security team, providing guidelines, training, and supervision to ensure a seamless operation.
Northrop Grumman Electronic SystemsComputer Aided Dispatching (CAD) Engineering Lead
Sep. 2006 - Jan. 2011Elkridge, MDOversaw the Public Safety Systems field and technical operations for a project based in Algiers, Algeria. I managed project plans, monitored project milestones, final deliverables, and resource allocations. Managed subsystem integrations, facilitated change management procedures, and approved and implemented changes identified as critical to the overall project. Employed Computer Aided Dispatching (CAD), a software designed specifically for Public Safety processes, to meet the urgency and demands of emergency response teams.
US ArmyUS Army
Sep. 1994 - Jun. 2004Various
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