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Work Background
XTECH llcGeneral Manager
Jan. 2023Damascus Governorate, SyriaGeneral Manager (Cyber security services, Mobile app development ,surveillance and security systems IT hardware Re-Seller) – XTech LLC, Syria - 12/2023 to Present • Led the development of three mobile applications that are set to launch in the Syrian market: IN, Ehjoz, and Tajra.
• Successfully negotiated and finalized contracts with notable clients, including Al Baraka Bank, ATB Bank, NIB Bank, Syriatel, Bemo Bank, Samiramis Hotel, and Dama Rose Hotel.
• Proactively participated in discussions with potential clients to identify collaboration opportunities and grow our customer base.
• Formed strategic alliances with prestigious organizations such as Kaspersky and Tom Hunter, thereby enhancing our cybersecurity service capabilities.
• Partnered with Taqana, an information technology firm in Oman, and ABS MENA to utilize their expertise and resources, bolstering our competitive edge in the regional market.
• Develop and execute the company’s business strategy to ensure alignment with market demands and organizational goals.
• Identify growth opportunities in cybersecurity, IT hardware, mobile app development, and surveillance sectors.
• Lead sales and marketing teams to achieve revenue and profitability targets.
• Establish partnerships with leading tech providers, clients, and industry leaders.
• Oversee day-to-day operations, ensuring efficiency and adherence to quality standards across all service lines.
• Manage budgets, allocate resources effectively, and implement cost-saving measures where applicable.
Al Baker & partners LLC Business Manager
Jan. 2021 - Dec. 2023Damascus, Damascus Governorate, Syria• Developed and implemented strategic business plans that aligned with company goals, resulting in significant growth and increased market presence in the competitive landscape.
• Managed a team of professionals, fostering a collaborative environment that encouraged innovation and improved overall performance in achieving business objectives.
• Cultivated and maintained strong relationships with key clients and stakeholders, ensuring high levels of satisfaction and loyalty through exceptional service delivery.
• Analyzed market trends and competitor activities to identify new business opportunities, leading to the successful expansion of our service offerings and clientele.
• Monitored financial performance and prepared comprehensive reports for senior management, enabling data-driven decision-making and strategic planning.
sectors groupOperations Manager
Jan. 2018 - Dec. 2021Damascus Governorate, Syria• Streamlined operational processes to enhance productivity and reduce costs, implementing best practices that improved overall efficiency across the organization.
• Coordinated with various departments to ensure smooth workflow and timely delivery of projects, fostering effective communication and collaboration.
• Monitored project progress and performance metrics, making data-driven adjustments to strategies to meet client expectations and achieve organizational goals.
• Trained and mentored staff on operational procedures and best practices, promoting a culture of continuous improvement and professional development.
Sectors GroupBusiness Development Manager
Jan. 2018 - Dec. 2021Damascus Governorate, Syria• Conducted thorough market research to identify potential clients and emerging industry trends, which informed our approach to business development and marketing strategies.
• Developed and presented tailored proposals to prospective clients, effectively communicating the value of our services and leading to successful contract negotiations.
• Collaborated with cross-functional teams to ensure seamless project execution, aligning client expectations with operational capabilities and delivering high-quality results.
• Built and maintained strong relationships with existing clients, providing ongoing support and identifying opportunities for upselling additional services.
• Contributed to the development of marketing materials and campaigns that effectively showcased our expertise, resulting in increased brand awareness and client acquisition
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