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Work Background
Tri 4 Endurance NutritionFounder & Owner
May. 2024Owner of Endurance Nutrition business focused on supporting triathlon and endurance athletes of all ages and abilities - to enhance health & performance capability through effective nutrition strategies. Services include: core nutrition 'MOT', Meal planning services and 1:1 athlete coaching. Focusing on the use of whole and healthy foods to create a foundation of core health and then using effective training, racing and recovery strategies to optimise wellness and performance capability.
AvivaPMO Lead
Oct. 2022 - Nov. 2024Leading the IT PMO Team to delivery world class PMO services as a part of Aviva’s significant transformation and change strategy. My role as PMO Lead is to lead, support and empower a team of PMO professionals to deliver the highest possible service to our IT change community and working within the Aviva Change framework. Alongside this, I am responsible for key change stakeholder engagement on resource demand and capacity planning, PMO service reviews and improvements, supporting portfolio level business case analysis and working within both portfolios and programmes to help drive change through effective PMO.
ComputersharePMO Lead EMEA - Employee Share Plans, Computershare CIS
Apr. 2020 - Oct. 2022Bristol, England, United KingdomAs part of the EMEA New business Plans Implementation group, My role as PMO Lead for the EMEA region is to grow, embed, and sustain a strategic PMO that focuses on 3 primary objectives: 1. To modernise and standardise our framework and policy for the successful implementation of new business opportunities, won within the EMEA region. 2. To support and grow our MI and data strategy capability to increase our opportunities to deliver against our core strategic objectives - this includes developing brand new insights over our total performance, cost, projects per person, delivery times, and overall efficiency
3. To work alongside our business development, client management, Project Management, core implementation, and operational functions to ensure maximum project delivery and success Included within this role is working and influencing at all levels of hierarchy and line management of direct reports. This role encompasses my core skillsets of leading others, developing people, growing strategy and vision, enabling significant change and supporting best practice in a vast function.
ComputershareProject Delivery Team Manager
Nov. 2017 - Apr. 2020Bristol, Bristol, United KingdomMy role is to lead a team of technical delivery managers, responsible for the project management and delivery of a range of high risk, high value and highly reputational share plan events for our significant customer base. typically we run projects that have a financial risk factor of many billions of pounds. My key duties include: - Management of team resource capacity and ensuring that all share projects are resourced appropriately
- Supporting department wide operational delivery where additional capacity is available - Leadership and management of direct reports to follow our internal project methodologies in order to deliver each event assigned - Monitoring of performance against key project metrics to ensure delivery - Engaging with varying internal and customer stakeholders to ensuring conflicting priorities and requirements are understood and managed to deliver a 'win-win' solution for all. - Maintaining character and calm during significant times of pressure and risk (during key share delivery dates) - Supporting department wide resource forecasting and business continuity planning - Acting as a point of escalation and support where required, including that of other teams if necessary - Full management of direct reports from objective planning to performance monitoring, one to ones and personal development - Supporting strategic direction and helping to form internal process and policies that support overall direction - Supporting the team through periods of change and evolution of the department and its key objectives Our work sits within an area of the business that has significant responsibility and time pressures, and therefore it is critical that I go about my duties with calm and clear thinking.
ReThink RecruitmentData & Analytics Recruitment -Midlands
Jan. 2017 - Oct. 2017Bristol, United KingdomLeading our ReThink Data & Analytics function across the Midlands, and helping this amazing industry continue to do amazing things - Working with businesses and professionals in the following domains: • Data Scientist – All levels up to Chief Data Officer/Scientist
• Data Architect
• BI / Data / Cognos Warehouse Developer
• MI Analyst
• BI / Data Analyst
• Head of BI / BI Manager ReThink Recruitment is a leading recruitment consultancy that services resourcing needs across a number of industry sectors and locations. Our success is based on the in depth knowledge of these sectors coupled with a passion and commitment to deliver excellent results to our clients and candidates. ReThink Recruitment is part of Rethink Group, delivering recruitment and talent management services internationally to transform businesses in to higher performing organisations. The Group supports clients across the UK, Europe, Middle East, Asia Pacific and the US.
ReThink RecruitmentBusiness Change Recruitment Consultant - South West
Apr. 2016 - Jan. 2017Bristol, United KingdomReThink Recruitment is a leading recruitment consultancy that services resourcing needs across a number of industry sectors and locations. Our success is based on the in depth knowledge of these sectors coupled with a passion and commitment to deliver excellent results to our clients and candidates. ReThink Recruitment is part of Rethink Group, delivering recruitment and talent management services internationally to transform businesses in to higher performing organisations. The Group supports clients across the UK, Europe, Middle East, Asia Pacific and the US. ‘Best Company to Work for’ - REC’s Institute of Recruitment Professionals (IRP) Awards. ‘IRP Advocate Company of the Year’ - REC’s Institute of Recruitment Professionals (IRP) Awards.
‘Wylde Happiest Workplace South West’ Award
NHS Shared Business ServicesIT Service Development Manager
Mar. 2014 - Mar. 2016mobileReporting directly to the head of F&A and IT Service Development, with a remit to assess business opportunities and form business propositions, including the development of the business case detailing the size and potential of the opportunity that I have been tasked to assess, through to delivering the solution into the business and into benefit working closely with project managers and key stakeholders to deliver to time and on budget. This role includes supporting the creation of business contracts and selling the product into market, working with various IT change professionals and senior level executives to gain buy in and financial sign-off of major projects of work.
NHS Shared Business ServicesHead of Collections Operations - O2C
Jun. 2012 - Mar. 2014Bristol Area, United KingdomNHS Shared Business Services provides business support services across F&A, Payroll, Family Health Services and Procurement to over 300 NHS organisations across England, and has achieved NHS savings of over £220million in the past 9 years of operation. My role, within the F&A area of NHS SBS, is to Lead the delivery of Debt management operations across all 300+ clients, with book collections exceeding £13billion per annum. Leading a staff base of over 100 employees across both UK of offshore locations, this role requires me to manage all aspects of Operational management from budget delivery and strategic delivery planning, process change and improvement and through to people engagement and management.
NHS Shared Business ServicesDebt Management Supervisor
Jun. 2009 - May. 2012Managing the delivery of debt management services to a client base of over 300. Managing a large group of staff across UK and Offshore locations in delivering a complete and world class debt recovery service, from invoice dispatch through to Litigation recovery through the use of partner litigation agencies.
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