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Work Background
M&W Design CompanySales Manager
Dec. 2024
Metal AlchemistSales Operations Manager
Mar. 2024 - Jan. 2025Rhode Island, United States
Farmers DefenseNational Sales Manager
Sep. 2023 - Mar. 2024
Stonewall Kitchen Family of BrandsSales Manager
Sep. 2022 - Sep. 2023Manage outside sales rep and customer relationships to ensure customer satisfaction and maximize cross-selling opportunities. Manage and develop targeted customer account lists. Provide sales representative support with samples and product training for new product launches as well as onboarding and training new sales reps. Responsible for monthly reporting and sales performance to assist in the sales forecasting & development of sales strategies. Conduct sales analysis of assigned channel to proactively identify and act upon trends and opportunities to maximize sales. Assist with the development and execution of promotional plans. Represent Stonewall Kitchen Family of Brands at National and Regional Trade Shows, assisting with showroom/booth planning and setup. Oversee the successful implementation of processes and procedures and monitor the effectiveness of these to ensure seamless customer experiences. Manage and provide mentorship to direct reports and fellow sales team members to foster a collaborative, motivated culture.
Michel Design WorksSales Coordinator
Apr. 2019 - Sep. 2022Attleboro, Massachusetts, United StatesWorked closely with the Director of Sales to track and meet sales goals. Acted as first point of contact for over 150+ national sales representatives. Managed all sales representatives, new and existing customers and company showroom sample orders and requests. Worked closely with Marketing to strategize and develop e-blasts and social media campaigns. Worked closely with customer service teams regarding customer inquiries, escalated phone calls and order processing. Represented Michel Design Works at National and Regional Trade Shows. Reviewed and completed vendor contracts to help win and maintain business. Maintained customer and independent sales representative lists. Created and coordinated new product launch schedules. Prepared and presented new product launch trainings for independent sales groups and internal teams. Worked with product development to provide insight of customer needs and preferences for new or updated product designs. Managed new account approvals and lead generation.
Red ThreadSales Coordinator
Jan. 2015 - Apr. 2019Greater Boston Area• Assisted in sourcing furniture from various vendors and manufacturers • Responsible for order entry, tracking and management to ensure products arrived accurately and on time • Main point of contact for administrative and post occupancy tracking issues including punch list, warranty, quality issues and freight claims • Worked with manufacturers and manufacturer reps to negotiate furniture pricing to stay within client’s budget while meeting client’s needs • Created price quotes for furniture, delivery, installation, etc. for presentation to clients • Assisted in BID/RFP processes, including 1000-page specifications from design firm partners - Read and counted office space floor plans to ensure accurate furniture quantities - Priced furniture and fabrics specified - Set up large scale orders so that it made sense to the receiving warehouse, delivery drivers and on-site installers. Including, tagging line items by location, color, manufacturer, etc. • Worked with project management to execute delivery and installation on large scale projects • Worked closely with operations to schedule delivery, service and installation for day-to-day client needs
Version 2.0 CommunicationsAccount Coordinator
Oct. 2013 - Jan. 2015BostonScanning and monitoring news relevant to clients, identifying relevant media contacts and maintaining multiple media lists, identifying relevant award and speaking opportunities for clients and maintaining calendars as well as composing entries and managing submission processes, managing social media accounts including Twitter, LinkedIn, Facebook and Google+, composed bylined articles on behalf of clients, completed end of month reports and quarterly measurement documents for clients, and general account maintenance across clients.
Version 2.0 CommunicationsAdmin Assistant
Oct. 2012 - Oct. 2013Boston
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