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Work Background
Dell TechnologiesDesign Program Manager for Digital Marketing
Sep. 2023 - Feb. 2024Managed planning and execution process with a creative design team for digital pages, ensuring all elements of coordination, partnership, and integrity are represented through project delivery.
Dell TechnologiesStrategic Planning with Global and Campaign Marketing
Aug. 2011 - Jan. 2024Coordinated the annual strategic planning process with team members and partner groups to balance insights and business priorities with resources and operational dependencies. Managed operating models, engagement & communication (BMS) models, and address opportunities to adjust for efficiency through the use of tools. Applied a strong understanding of product lifecycle process and new product introduction from previous roles.
DellMarketing Program Management with Public Sector
Jan. 2007 - Aug. 2011Developed knowledge base for marketing to the Government and Education sectors through demand generation and marcom activities. Worked with Marcom teams to align objectives and processes for the end-to-end management of campaigns. Managed funding programs for Enterprise product and services customer evaluation to enable enterprise acquisition and retention.
DellMarketing Development Fund Management
Aug. 2004 - Jan. 2007Supported joint program plans with Brand, Outbound and external partner to leverage vendor funds and optimize spend and customer reach through demand generation activities. Managed process improvements to fund program and other shared partner programs to enable end to end execution across our two companies.
DellSales Operations with Public Segment
Jul. 1999 - Aug. 2004Directed large scale deployments from factory to end user deskside for client hardware and services. Managed operational needs for customer and sales from procurement to manufacturing, customization, logistics and support. Ensured customer satisfaction through ongoing relationship and communication with customer, account team and service provider.
Armstrong McCallEducation and Show Coordination
Jun. 1998 - Jul. 1999Led planning and administration of educational events, shows and training programs for professional beauty supply distributor serving Mexico area franchise locations and customer base.
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