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Work Background
Piraeus BankCo-operator of Small Enterprises - Professionals
Mar. 2017 - Dec. 2018Athens GreeceReporting to Hub Branch Manager. Held responsibility for the following functions.
• Development of the existing clientele.
• Analysis of the market and identification of new customers.
• Update clients on new products and services.
• Revision and reevaluation of the existing customer relationship by providing alternative solutions.
• Arranging appointments/meetings, screening, addressing concerns, handling inquires, delegating project works. Metrics
• Manage Business Executive Customer Portfolio for 3 branches: 500 enterprises.
• Annual Turnover of Business Clients: 2.5 mio and above each.
Achievements
• Constant achievement of the company's goals as for the expansion of customer relationships, the cost saving, increase of deposits, as well as the rest of the performance indicators. • Τrack the speed and efficiency of the loans origination process as well as the profits.
• Achievement of Green Banking Business Loans target 100%. • Optimization of procedures, organization of operation, streamlining office management.
Piraeus BankOfficer of Individuals Development and Businesses Works Support
Mar. 2008 - Mar. 2017Athens GreeceReporting to the Branch Manager. Held responsibility for the following functions.
• Efficient processing of the general and supportive development works of Individuals and Businesses with speed and accuracy. • Regular and efficient processing of all the branches works.
• Promotion of the specialized products and services, related to the green entrepreneurship, the development programs, the specialized financial tools, the attraction, the preservation and the excellent customer service.
• Efficient processing of the recovery or settlement of non-performing loans of Individuals and Small Businesses in cooperation with the Loans Recovery & Restructuring Units.
Metrics:
• Branch Customer Portfolio of 25.000 clients. Achievements
• Decrease of non-performing Loans by 10%.
• Achieving personal and team targets every year.
MARICHEM MARIGASES WORLDWIDE SERVICESMiddle East Logistics Operations Officer
Apr. 2007 - Mar. 2008Athens GreeceReporting to the Asia Logistics Director. Held responsibility for the following functions. • Responsible for the management of the customers’ orders.
• Directing, optimizing and coordinating full order cycle.
• Organizing and monitoring storage and distribution of goods.
• Resolve any arising problems or complaints.
• Arrange warehouse, plan routes and process shipments.
Metrics
• Responsible for the related management of the warehouse and the Logistics in 5 countries.
Achievements
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
Siemens Postal, Parcel & Airport LogisticsLogistics Officer
Sep. 2006 - Apr. 2007Athens GreeceRegistration of products at the entrance and the exit of the warehouse by using the
SAP system.
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