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Work Background
Salty NatContent Creation Specialist & Social Media Marketing
Apr. 2021Design and shoot visually engaging content for social media and marketing campaigns tailored to brand goals and aesthetics. Develop and execute strategies to increase brand engagement through photography, videography, trends research, and story telling. Specialize in collaborating with surf and sustainably focused brands to bring their visions to life in an authentic and beautiful way while promoting their brands and missions. Recent collaborations include: Avasol, Dip, Martha Headwear, Almond Surfboards, Coconut Smuggler, and Pelican House Swimwear.
LUNA Sandals LLCMarketing Manager
Jan. 2016 - Apr. 2021Seattle, WashingtonManaged social media channels (Facebook, Instagram, X, YouTube) with responsibilities including scheduling, content curation, engagement, and collaborations. Developed social media strategies to foster engagement and build community, resulting in significant growth. Managed the content bank and promotional calendar, ensuring consistent delivery of high-quality content. Created and maintained email marketing and SMS campaigns, segmented lists, and automation series to drive brand growth and sales. Copywriting for blog and website content, including banners and product pages, to tell the brand’s story and provide audience resources.
OtterBoxCustomer Service + Quality Assurance Auditor
Apr. 2012 - Oct. 2016Fort Collins, Colorado, United StatesProvided solutions to customer inquiries via phone, email, and online chat, ensuring a high level of satisfaction. Completed administrative projects and worked with management to define and maintain quality standards for the customer service department. Hosted regular agent training sessions, audited phone calls and email inquiries, and coached managers and agents to improve customer interactions.
Colorado State UniversityOutdoor Instructor + Climbing Wall Staff
Aug. 2010 - Dec. 2011
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