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Work Background
FreelancerSocial media manager
Sep. 2024As a Social Media Manager, I help businesses and entrepreneurs grow their brands organically by creating engaging, strategic, and high-impact content. I specialize in: Full Social Media Management – Handling everything from content creation to engagement, ensuring a consistent and effective online presence. Content Strategy & Growth – Crafting high-converting posts, Reels, and carousels that capture attention and drive engagement. Organic Audience Building – Leveraging smart strategies to increase reach and visibility without paid ads. Brand Positioning & Storytelling – Helping brands craft a strong, authentic presence that resonates with their target audience. I bring a data-driven yet creative approach, focusing on real connections over vanity metrics. Whether it’s Instagram, X (Twitter), or LinkedIn, I help brands turn their message into impact.
Walks In EuropeTour coordinator
Apr. 2024VeneziaAs a Tour Coordinator, I ensured smooth and organized travel experiences by managing guest check-ins, logistics, and real-time problem-solving. My responsibilities included: Guest Coordination & Check-ins – Verified attendance, assisted missing participants, and ensured seamless tour departures. Technical & Ticketing Support – Provided tour guides with necessary tickets and ensured all audio devices functioned correctly for the group. Customer Assistance & Problem-Solving – Acted as the first point of contact for any guest concerns, offering real-time support to enhance the overall experience. This role strengthened my organizational skills, attention to detail, and ability to handle unexpected situations efficiently, all of which I now apply in my current work.
AutonomoManager Airbnb
Jan. 2021 - Aug. 2023RomaAs an Airbnb Property Manager, I successfully managed multiple short-term rental properties, overseeing guest experience, pricing strategies, and operations to maximize occupancy and profitability. My role included: Guest Relations & Hospitality: Delivered outstanding customer service, ensuring seamless check-ins, quick responses, and 5-star experiences. Revenue Optimization: Developed dynamic pricing strategies to increase bookings and maximize revenue. Operations & Logistics: Coordinated cleaning teams, maintenance, and property upkeep to maintain top-tier standards. Crisis Management: Quickly resolved guest concerns and operational issues to maintain high satisfaction and ratings. This experience strengthened my strategic thinking, problem-solving, and customer service skills, which I now apply in my current work in digital marketing and social media management.
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