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Work Background
METRO NEW YORK DISTRICT CHURCH OF THE NAZARENEAssistant Director of Communications
Jan. 2022Advanced the mission of the District Superintendent to provide effective and efficient communication to local pastors, church leadership, and congregants.
• Increased email engagement by 15% in one year
• Develop strategic marketing plans and communication strategies that align with the district’s overall objectives, with the goal of increasing engagement from our pastors and their congregants
• Manage all forms of communication, digital and print, including but not limited to important announcements, email, newsletters, website, and social media
• Maintain internal communication platforms and strategies for the team, providing adequate training as needed.
• Curate and create timely, engaging, visually pleasing content for MNYD’s social media platforms, emails, and other communications on a daily, weekly, and monthly basis
• Design and produce all digital and print needs for annual events including annual reports booklet, programs, presentation slides, signage, etc.
• Track and measure the level of engagement of each channel of communication over time
• Consistently evaluates and manages organization’s website to provide a more intuitive experience for our primary audience
METRO NEW YORK DISTRICT CHURCH OF THE NAZARENECompassion, Justice, and Immigration Coordinator
Jan. 2021 - Jan. 2022New York, New York, United StatesProvided administrative support to the Director of CJI, a ministry of the MNYD Church of the Nazarene, assisting in the development of this new initiative.
Cross Point ChurchGroups Director
Jul. 2018 - Jun. 2020Greater Nashville Area, TNOversee a team of volunteer leaders and coaches in developing community at a large multi-campus church
• Recruit, train, and develop volunteer group leaders and coaches
• Manage Groups database of rosters and inquiries • Assist in developing strategies to engage over 9,000 attendees in community groups
• Established a coaching structure to help manage 150 group leaders
• Plan, execute, and host training and social events for 200+ volunteers
• Invest in the leadership development of 15 groups coaches through one-on-one meetings and trainings
• Create and maintain annual budget for Groups ministry
Cross Point ChurchCommunity Coordinator
Jun. 2017 - Jul. 2018Greater Nashville Area, TNCoordinate Groups and Local Good ministries of a large multi-campus church
• Assist Community Pastor in recruiting, training, and developing volunteers for two large ministries
• Establish and maintain partnerships with local organizations for volunteer opportunities
• Plan weekly volunteer opportunities for attendees to serve in their community
• Organize bi-annual service project days, coordinating with 20+ local organizations, team leaders, and 1,000+ volunteers
• Plan and execute trainings for group leaders • Manage Groups database of rosters and inquiries
Cross Point ChurchOffice Manager
Jan. 2016 - Jun. 2017Maintains the office of Cross Point Church by providing administrative support to the Central staff and Nashville location staff
•Manage schedules, organize office functions, and oversea daily operations of office with 75 employees
•Field heavy volume of phone calls and visitors daily with care and discretion •Manage the general Cross Point email account to ensure all emails are responded to or redirected in a timely manner
•Coordinate building space usage through excellent calendar management •Order supplies and ensure proper inventory while implementing cost-saving and organizational strategies •Manage all incoming and outgoing mail and packages
•Assist with various church-wide events to ensure excellence in catering, vendors, and volunteers within a given budget
•Oversee the recruitment and development of office volunteers
Cross Point Community ChurchOffice Manager
Jan. 2016 - Jun. 2017Maintains the office of Cross Point Church by providing administrative support to the Central staff and Nashville location staff •Manage schedules, organize office functions, and oversea daily operations of office with 75 employees •Field heavy volume of phone calls and visitors daily with care and discretion •Manage the general Cross Point email account to ensure all emails are responded to or redirected in a timely manner •Coordinate building space usage through excellent calendar management •Order supplies and ensure proper inventory while implementing cost-saving and organizational strategies •Manage all incoming and outgoing mail and packages •Assist with various church-wide events to ensure excellence in catering, vendors, and volunteers within a given budget •Oversee the recruitment and development of office volunteers
Cross Point ChurchCoordinator, Office of Pete Wilson
Oct. 2014 - Dec. 2015Provide support for the Senior Pastor of a multi campus church by performing administrative tasks to maintain order and keep all personal and ministry-related functions running smoothly
•Maintain both personal and work calendar impeccably, ensuring everything is up-to-date daily and meetings are confirmed in advance
•Answer all incoming phone calls and relay messages as needed; manage Google Voice account •Manage Senior Pastor’s email account daily, responding to each person within 24 hours, handling each with care and utmost confidentiality
•Prepare materials for all meetings and special projects
•Shop for meetings and hospitality as needed to ensure offices are always prepared and stocked
•Work closely with Director of Office of Pete Wilson on planning and executing special projects and events
•Responsible for booking all travel arrangements and creating detailed itineraries and ensure itinerary information is accessible from Google Calendar and TripIt
•Submit invoices, reimbursements, and expense reports monthly to accounting •Manage Senior Pastor’s social media, including creating content and posting blog posts, updating multiple social media platforms daily, and occasionally engage with followers on behalf of Senior Pastor
•Serve as first point of contact for the Senior Pastor, maintaining excellent relationships with Executive Team members, Elders, Staff, Publishers, and Attendees
Cross Point Community ChurchCoordinator, Office of Pete Wilson
Oct. 2014 - Dec. 2015Provide support for the Senior Pastor of a multi campus church by performing administrative tasks to maintain order and keep all personal and ministry-related functions running smoothly •Maintain both personal and work calendar impeccably, ensuring everything is up-to-date daily and meetings are confirmed in advance •Answer all incoming phone calls and relay messages as needed; manage Google Voice account •Manage Senior Pastor’s email account daily, responding to each person within 24 hours, handling each with care and utmost confidentiality •Prepare materials for all meetings and special projects •Shop for meetings and hospitality as needed to ensure offices are always prepared and stocked •Work closely with Director of Office of Pete Wilson on planning and executing special projects and events •Responsible for booking all travel arrangements and creating detailed itineraries and ensure itinerary information is accessible from Google Calendar and TripIt •Submit invoices, reimbursements, and expense reports monthly to accounting •Manage Senior Pastor’s social media, including creating content and posting blog posts, updating multiple social media platforms daily, and occasionally engage with followers on behalf of Senior Pastor •Serve as first point of contact for the Senior Pastor, maintaining excellent relationships with Executive Team members, Elders, Staff, Publishers, and Attendees
The Art InstitutesEnrollment Processor
Nov. 2013 - Oct. 2014NashvilleAssist the admissions department with all processes related to student enrollment
• Input all incoming applications and new student paperwork
• Request and process all transcripts for applied students
• Audit files quarterly
• Train new admissions representatives on the enrollment process
• Maintain spreadsheets and files for multiple scholarship applications
• Cover front desk receptionist as needed, fielding high volume phone calls and interacting with students, parents, and
employers
• Participate in team building, departmental, and school-wide meetings
Crate and BarrelSales Associate
Oct. 2013 - Dec. 2013NashvilleTeam member at The Tree Lot, a new endeavor introduced by Crate and Barrel in 2013 to bring their experience to markets where they do not currently have a presence. Excelled in customer service and sales.
26 LettersCo-Founder and Vice President
Jan. 2012 - Jan. 2014NashvilleCo-founder of a for-profit business dedicated to creating a platform for stories to be told while raising funds for local, national, and international non profit organizations
• Expanded visibility of non profit organizations such as Mercy Ministries, World Relief, and Clothed In Hope through the creation of products (i.e. accessories, clothing, etc)
• Successfully implemented and maintained multiple marketing campaigns for products and their associated non profits; focused heavily on the use of social media
• Managed customer and partner relations; researched and pursued potential partners; worked diligently to ensure excellent customer service, for both our partners and customers
• Planned and served as the 26 Letters representative at multiple large industry events focused on social justice, spiritual growth, and local small business support, such as Collyde Summit, SoulFest, and Made In Nashville
The Art InstitutesInquiry Processor & Mailroom Coordinator
Nov. 2009 - Oct. 2013-Assisted the Admissions department, as well as Faculty and Staff, of a creative arts college.
-Promoted from part-time night receptionist to full-time Inquiry Processor and Mailroom Coordinator after six months
-Process daily inquiries and reports for Admissions staff through various outlets (I.E. direct mail, email, CARS operating system)
-Kept inventory of all supplies for all departments, placing orders as necessary
-Processed mail and received shipments for all departments on a daily basis
-Filled in for the front desk receptionist as needed, fielding high volume phone calls and interacting with students, parents, etc.
-Successfully trained new hires including Assistant Director of Admissions and Part-Time Receptionist.
-Manage data entry for Admissions department
-Participated in team building , departmental, and school-wide meetings. -Implemented cost-saving and organizational strategies
Confidence ConnectionOffice Manager
Sep. 2008 - Jul. 2009-Assistant to Director, Assistant Director, and multiple therapists in a small clinic for children with autism. -Process Payroll
-Interface with clients and parents on a daily basis – responsibilities include informing parents of account balances and processing payments, organizes client and therapists schedules, and interacts with clients between therapy sessions
-Administrative tasks include receiving phone calls and providing general information, organizes and oversees office operations, as well as cleans and maintains working space
New England District Church of theFinance Assistant
Jun. 2008 - Jul. 2009Clerical services involving finances; Use of Church Windows software for Accounts Payable and Accounts Receivable
Microsoft Office (Word, Excel, Outlook)
Filing and Copying
TheKDRgroupIntern
Jan. 2008 - May. 2008Completed 5-10 hours per week marketing Christian artists to the campus of Eastern Nazarene College through online web communities, paper media, press releases and album reviews. Primary campaigns included such Christian artists as The Afters (INO Records) and Worth Dying For (Integrity Records
Contemporary Music CenterArtist Manager
Sep. 2007 - Dec. 2007Advised and directed two artists in all matters pertaining to their careers in the entertainment industry including the selection of musical and artistic material, publicity, contractual agreements, performances, and studio production
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