Peak Physical Therapy Front Office Manager
May. 2014 - Jan. 2025Bartlesville, Oklahoma, United States· Managed patient scheduling and billing operations, ensuring accuracy, efficiency, and compliance with healthcare regulations.
· Spearheaded recruitment efforts, successfully hiring and onboarding new staff to support organizational growth.
· Developed and implemented training programs for employees, enhancing team performance and operational excellence.
· Designed and maintained statistical reports to track key performance indicators, providing actionable insights to improve office productivity.