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Work Background
Stealth StartupVice President of Products
Nov. 2024New York, New York, United StatesHead of Product for an innovative wellness / lifestyle medicine technology company, currently in stealth mode.
Various StartupsProduct Advisor and Investor
Jun. 2024New York, New York, United StatesProviding advisory services in product management, strategy, software engineering, hiring, and retention. Also investing in startups from time to time, e.g. technology/AI, in health-tech, social media, and legal-tech.
SUMMUSHead of Product
Jun. 2021 - Apr. 2024New York, New York, United StatesCreated the company's Product function, strategy and processes, growing to a team of four (including design). Successfully aligned company leadership around top strategic priorities and regularly set goals, timelines, roadmap and product-dev metrics. Focused the company around scaling the business’s core customer-service workflows via tech advances and led cross-functional discovery on key innovations. Utilized Lean Product methods to establish the company’s product development processes and unite the company around a shared way of working, using project ROI scoring (RICE), regular executive greenlighting and roadmapping to focus on greatest opportunities, PIM software / kanban boards and grooming to track development progress and manage backlog, and cycle time metrics to estimate ship dates.
TrademarkNowHead of Product
Feb. 2015 - Jun. 2021New York, New York, United StatesSold to Corsearch, Inc. in August 2020, TrademarkNow was a venture-backed (Balderton Capital, London) SaaS platform that scored the legal risks of new candidate trademarks against existing brands worldwide in seconds, using proprietary similarity AI. Guided Product from startup through product-market fit to successful sale, then integration with new parent. Established product strategy, market positioning, and innovation processes that underpinned the company's high double-digit per annum growth. Helped land and retain premier clients, drove Net Promoter Score improvement from 24 to 60+ over five years. Regular speaker on Artificial Intelligence and legal process innovation at legal/IP industry events. Using Outcomes-Driven Innovation (ODI) methods, identified key ummet user needs and product opportunity for an instant, simple, and affordable global trademark search offering. The resultant SaaS product became the Sales team’s go-to driver of “aha moments” in prospect demos, proved highly disruptive in landing premier clients like Unilever, Nestle, and Google, and was fundamental to Corsearch’s decision to purchase the company.
Gerson Lehrman GroupVice President, Membership Products & Data
Jul. 2010 - Jan. 2015Greater New York City AreaResponsible for re-inventing the core content data of the world's largest expert network, completing a massive overhaul of the company's expertise tracking and tagging systems and rolling out three new semantic taxonomies to track experts' skills, and for using this new data foundation to implement recommender, trend-capture, search and business intelligence tools, as well as proprietary new products.
Getty ImagesDirector of Product Management
Dec. 2008 - Jun. 2010Greater New York City AreaHead of Product Management for Getty Images' Creative Imagery products (representing the majority of the company's revenue): creative still images, subscriptions, footage and multimedia. Responsible for business plan, strategy and product launch of Getty's new Thinkstock subscription business, which became the company's fastest-growing division for the following four years.
Partsearch Technologies, Inc.VP Product Management
Jun. 2006 - Aug. 2008Head of Product/Information Management for a fast-growing eCommerce and B-to-B technology company. Managed the company's entry into the repair parts business, including setting strategy, message, and product offerings.
Deloitte ConsultingManager
Jul. 2001 - Jun. 2006Managed development of Deloitte's "The Innovator's Solution" Strategy group, under bestselling authors Clayton Christensen and Michael Raynor. Pioneered use of the Jobs to Be Done (JTBD) and Outcomes Driven Innovation (ODI) strategic frameworks to position new products at organizations including Johnson & Johnson and Credit Suisse. Led strategy consulting teams in helping clients (life sciences, financial services, media) to launch products into new markets, using the theories of disruptive innovation.
Virtuacities, Inc.VP, Brand Management
Jul. 2000 - Jun. 2001Led Brand Management, Marketing, and Strategy Development activities for an innovative local-search startup (angel stage) internet company. The company's product was essentially a proof-of-concept for what became "Google StreetViews", five years ahead of its time.
Activision, Inc.Global Brand Manager
Jun. 1997 - Jul. 2000Launched seven major PC game products and four line extension products on a worldwide basis, including three top-40 hit games.
Deloitte ConsultingBusiness Analyst
Jun. 1993 - Aug. 1995Member of client service teams. Conducted research, organized findings, and presented to client management.
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