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Work Background
MicrosoftDirector of Marketing Analytics
Dec. 2016 - Oct. 2023• Led 15 direct reports and cross-functional teams to achieve Microsoft’s global modern marketing measurement capabilities, including stakeholder management, and executive alignments
• Developed and led the global solutions implementation for customer UXs, and transformational shift for sales and marketing conversation into measurable customer engagements
• Managed multiple stakeholders, communities and team and org engagements to deliver programs aligned to strategic direction, and assure the adoption and execution necessary for cross-org change management
MicrosoftSenior Program Manager
Jan. 2015 - Dec. 2016• Architected and implemented comprehensive reporting platform leveraging Cosmos, SQL Server, Tabular cubes, and Power BI, to provide actionable insights supporting Leadership Teams
• Program Managed BI solutions that consolidated activity data across Microsoft consumer products into a unified reporting framework, and transformed telemetry data into strategic insights
MicrosoftSenior Business Program Manager
Apr. 2013 - Jan. 2015
MicrosoftGroup Manager
Aug. 2007 - Apr. 2013
MicrosoftProduction Support Manager
Jul. 2005 - Aug. 2007
UnisysTechnical Consultant
Aug. 2002 - Jul. 2005
Dash.comQuality Assurance
Jan. 1999 - Aug. 2002
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