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Work Background
Patient-Centered Outcomes Research Institute (PCORI)Training Project Consultant and Technical Writer
Mar. 2024Directly responsible for support of Training Manager on design, development and delivery of training project content for KnowBe4 Cybersecurity training platform, Procurement Plan and Approval process, Condeco facilities scheduling platform, Cisco Secure Client/AnyConnect VPN, Kudoboard electronic greeting card platform, Sage Intacct timesheet procedures for 3rd Party Workers, Aha! platform Action Planning/Activity Submission form process and procedures.
New York Power AuthorityConsulting Training Manager, EPMO Project Hub
Sep. 2022 - Mar. 2024White Plains, New York, United StatesConsulting project manager to EPMO, for an Authority-wide, transformational change in project, program, and portfolio management business practices, directly responsible for: vendor and in-house coordination of training design, development and delivery for three concurrent software platforms - NH360, Procore and MS Project - in accordance with SOW requirements; coordination of Procore Training Center design and development; coordination of Project Management skills-assessment and skills improvement offerings in accordance with PMI/PMBOK standards. Extensive collaboration with Organizational Change Management team, various BU stakeholders and core team leadership.
Multiple ClientsCorporate Experiences, CRM, ERP (Feb 2005 - Sep 2022)
Feb. 2005 - Feb. 2020MultipleAs a contracted training consultant providing comprehensive training Project Management in accordance with project team PMI Phase Gate business processes and Agile/Scrum development methodologies; event logistics coordination and management; new-hire on-boarding; vendor engagement; training planning, design, development, delivery, and communications in accordance with ADDIE instructional design and adult learning methodologies, for multiple clients including international audiences: WMILBRO LLC: Home Improvement Technology patents (3) and proof of concept development. (March 2020 - Sept 2022) JOHNSON & JOHNSON: Training Lead, Project Optimus/Supply Chain Management, Vision Care, J&J Supply Chain Systems and Solutions (Sept 2019 – Feb 2020) BED BATH & BEYOND: Training Lead, Product Data Master (PDM)/Stibo technologies [eCommerce], BBB Buyer, Data Operations and Ecommerce teams (March 2016 – Feb 2018) KPMG: Sr. Training Content Developer, Retain/SAP – HR (Jan – June 2015) BMW North America: Trainer, ISPI Next automotive maintenance, system migration (March – July 2014) LPW TRAINING SERVICES: Project Manager, Veeva Vault DIM elearning development (March – Aug 2013) INVENTIV HEALTHCARE: Veeva/SFDC CRM Training Development and Delivery Lead (Aug 2012 - Feb 2013) PFIZER: Senior Trainer, Ariba and Aravo technologies [P2P, FCPA compliance], Pfizer Financial Services group, (Nov 2010 – Dec 2011) CORDIS-JOHNSON & JOHNSON: Lead Instructor, IBM Cognos business analytics, (Sept 2008 – March 2009) RJ REYNOLDS: Training Logistics Coordinator and Site Manager, Project Connect CRM (Aug 2007 – March 2008)
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