Smart Love Family ServicesPresident | Fundraising, Operations, Branding
Jul. 2023 - Mar. 2025Chicago, Illinois, United States- Secured key revenue partnerships through relationship building with Chicago Public Schools and the Community Mental Health Board of Oak Park
- Transformed IT workflows by launching a 50 employee pro bono Google Workspace migration, achieving enhanced security, boosting employee morale and operational agility, and saving at least $75,000
- Stabilized telecommunications by onboarding the organization to Google Voice and upgrading internet speeds by 1900% while reducing IT spending by 79%
- Revamped fundraising strategies with a yearly stewardship plan, catalyzing a 20% gala contribution surge during the first year of Presidency
- Realized 100% of FY25 grant funding within eight months, and 91% of FY25 annual fund resources in seven months
- Brought clinic fiscal losses down up to 80% in a six-month period, saving the organization over $300,000 in FY24 and lowered overall organizational losses by 50%, six months into FY25
- Grew clinic intake completion rates by 7.5% since FY23 with monthly improvement rates as high as 50% - Administered an operational review and identified accounting, facilities, and IT processes to improve and increase effectiveness across two locations