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Work Background
Rickenbaugh Cadillac CompanyClient Advisor
Jun. 2024Denver, Colorado, United States- Use the negotiation-free process to understand the needs of clients with as much ease & accuracy possible.
- Demonstrate vehicle expertise to enable clientele understanding of their new purchase.
- Qualify new internet, phone, and in-person leads; cultivated rapport with returning customers to build customer loyalty.
- Increase personal rate of sales of vehicles & product steadily with continued training.
Cellular SalesSales Specialist
Jun. 2023 - Jun. 2024Denver, Colorado, United States- Build and maintain a book of business by:
- Attending to the customers coming into the store by discovering their needs and uses of the devices that they’re interested in.
- With the information gained from discovery, figure out what brands, specifics they might need on the devices, what plans will work best for the lines on the account, and how best to apply promotions to get the best deals for the customer. - Follow up with customers when new devices become available and to keep their accounts current to the best plans for their lines.
- Ensure inventory of devices and accessories are accounted for.
- Keep the stores clean and stocked with supplies needed for smooth operation. - Stay on top of current industry trends, promotions, and competition.
EF Go Ahead ToursTour Consultant
Apr. 2022 - May. 2023Denver, Colorado, United States- Independently manage my own book of business while simultaneously bringing in new business. - $590.0000 per month of new business - KPI - average 85-90%
- Maintain and practice high outreach, follow-up phone conversations
- Utilize consultative selling techniques to prospect and initiate product interest
- Develop an integrated sales strategy to accomplish your goals
Metal Direct, LLCMarketing Manager | Office Manager
May. 2021 - Mar. 2022Commerce City, Colorado, United StatesTo help grow this family business, the following tasks are my responsibility:
- Manage the marketing strategy, including Google Ads, social media, print marketing, and look/feel of the offices.
- Work with the website designer to ensure that the site is current and relevant.
- Increased website traffic by an average of 50% per month since May 1st, 2021 to date.
- Increased Facebook traffic by 1.7K% since May 1st, 2021 to date.
- Implemented an Instagram and have seen monthly growth of about 10-20%
- Track orders, invoices, deliveries/pick-ups, and payments using QuickBooks.
Rickenbaugh Cadillac CompanyClient Advisor
Jul. 2020 - Apr. 2021Denver, Colorado, United States- Used the negotiation-free process to understand the needs of clients with as much ease & accuracy possible.
- Demonstrated vehicle expertise to enable clientele understanding of their new purchase.
- Qualified new internet, phone, and in-person leads; cultivated rapport with returning customers to build customer loyalty.
- Increased personal rate of sales of vehicles & product steadily with continued training.
Metal Direct, LLCMarketing Consultant
Jun. 2020 - Dec. 2020Denver Metropolitan Area- Worked with a web design contractor to renovate the website.
- Created a social media presence. Posting photos, videos, and information about the industry and the company. - Helped with administrative work around the office, including QuickBooks, office organization, and general admin assistance.
- Helped renovate the front office.
Rickenbaugh INFINITIClient Advisor
Oct. 2019 - Jul. 2020Greater Denver Area- Used the negotiation-free process to understand the needs of clients with as much ease & accuracy possible.
- Demonstrated vehicle expertise to enable clientele understanding of their new purchase.
- Qualified new internet, phone, and in-person leads; cultivated rapport with returning customers to build customer loyalty.
- Increased personal rate of sales of vehicles & product steadily with continued training.
Denver Beer Co.Event Planning Lead | Beertender
Apr. 2019 - Dec. 2020Denver, Colorado, United States- Worked with my Event Planning Manager to execute beer festivals, weddings, event nights, etc. - Managed project completion before the event, coordinated my colleagues for set-up and tear- down of the event, and debriefed with my Manager after the event was over. - Served beers while making sure customers enjoy their time at the brewery. - Ensured that all questions are answered about the beers and seltzers.
- Kept the taproom and beer garden clean.
Phase One LandscapesMarketing Consultant
Mar. 2019 - Aug. 2019Denver Metropolitan AreaWorked on organizing their marketing efforts. Sorted photographs and scheduled social media posts.
Field Services UnlimitedMarketing Consultant
Sep. 2018 - Sep. 2019Denver, ColoradoWorking with the Owner and Vice President, the FSU marketing strategy became more robust and represented more accurately the value of the company to its clients. Job Description:
-Produced the company's first commercial and advertised it across Google, Youtube, Facebook, Instagram, and LinkedIn. (60% increase in traffic to the website. 8k+ views in the first month.) - Write and edited the blog, social media, website changes (40% increase of visitors to social media)
- Developed SEO and website traffic (35% increase of traffic to website overall since October 2018)
- Developed and implemented marketing campaigns, identified new and untapped audiences like online music streaming app listeners.
- Researched into new industries and clientele.
- Evaluated data and adjusted marketing strategies accordingly
- Helped to set budgets and adjust them according to ROIs.
City Floral GreenhouseMarketing Director
Oct. 2017 - Aug. 2018Denver, ColoradoThis role included responsibility to organize the department, create better internal communication to enhance the external marketing and advertising, and the following: -Email marketing: write a weekly email with plant and garden information relevant to the time of year, including sales and gardening trends. -Website development: redesigned the website to better the under experience, streamline communication between the company and the customer and vice verse, and enable better visuals of the plants and the store. -Social media curation and development: creating photo albums to show the products, writing paid campaigns. Increased followers: Instagram-175%, Facebook-40%, Twitter-30% -Print and online content creation -Create signs for weekly sales, produce paperwork for plant care instructions, create website pages with plant information, create website pages for administrative purposes -Data analysis to help create better marketing strategies and lead generation
Trinity Icons, Inc.Marketing Coordinator
May. 2017 - Oct. 2017Chicago, IL- Establish and grow Facebook presence - Raised Facebook traffic by 93% from May 2017 to July 2017 - Raised Likes and Follows to Facebook page by 200% from May 2017 to July 2017
- Develop email marketing campaigns for iconography prints
- St. Gregory's Iconography (iconography art workshop) - Currently working on a weekend art class curriculum - Constructing a website and marketing campaign, classes begin Fall 2017
SHIRLEY HAMILTON, INC.Administration Manager
May. 2017 - Oct. 2017Chicago, Illinois, United StatesHelped the offices of Shirley Hamilton with administrative work while learning more about the talent agency.
Invictus Theatre CoMarketing Coordinator
Apr. 2017 - Sep. 2017Chicago, IL- Curate social media engagement through posts, gathering photos, and running ads - Raised Likes/Followers on Facebook by 75% since May
- Promoted through social media for first fundraiser in June 2017, which exceeded fundraising goals by 170%
- Edit and update the website as the company needs - Search for publicity through interviews, sending out press releases and press kits, broadening awareness, and branding
- Nurture brand and business development by establishing personality through online presence. - Liaise with potential donors and/or partners to grow relationships within the Chicago community -LYDIA Home, Lady Gregory's Bar & Restaurant, local chambers of commerce, etc.
Lady Gregory's Bar & RestaurantServer / Host / Office Clerk
Feb. 2017 - Sep. 2017Chicago, IL-Greet patrons as they enter the restaurant.
-Handle reservations.
-Seat customers in an orderly way to keep servers and staff balanced with work load. -Keep the restaurant space is clean and orderly.
-Assist with opening/closing duties.
-Assist management with office work.
Enhanced Form - Chicago Plastic SurgeryMarketing Manager
Sep. 2016 - Dec. 2016Des Plaines, IL-Website Development and Upkeep
-Rebranding (logo redesign, new business cards and other materials)
-Social Media Management
-Marketing and Communications
-Event Coordination
-SEO and PPC
A Tailored HomeWebsite Designer
Aug. 2016 - Oct. 2016My client needed a website for their future clients to be able to gain information and contact them through. I used Squarespace.com and built them a website they could later edit and develop themselves, as needed.
Fluent: Language Skills Development Ltd.Digital Communications Designer & Developer
Mar. 2016 - Mar. 2017Chicago, IL- Built the start-up’s website from inception to live website using Wordpress. - Generated 75% more interest than projected over 12 month
- Established social media presence, averaging 100 likes/follows per month
- Promoted interest in courses by running SEO campaigns - Exceeded goal for online inquiries and sign-ups by 150%
- Conducted market research with startup owner to develop the business plan, along with the marketing plan
The Independent ScreenwritersMarketing Manager
Jan. 2016 - Jun. 2016Chicago, IL-Marketing, Publicity -Website design and development
-Course Registration
-Social Media
Adventure Stage ChicagoMarketing Intern - Audience Services
Sep. 2015 - Dec. 2015Chicago, IL-Aid in audience development research -Analyze data for marketing and promotions
-Assist with creation and development of event and company-related communication, including slide shows, printed programs, PR projects, and maintenance of media listings
-Assist audience services during school time matinees
-Assist in evening events. Accomplishments
Wrote the radio spot that aired during the performance weeks.
Wrote and/or edited press releases.
Wrote and/or edited marketing emails, website pages, social media posts. Planned out a communications strategy to gain more schools as arts partners for ASC.
Lady Gregory's Bar and RestaurantHost
Aug. 2015 - Sep. 2016Chicago, IL-Greet patrons as they enter the restaurant.
-Handle reservations.
-Seat customers in an orderly way to keep servers and staff balanced with work load. -Keep the restaurant space is clean and orderly.
-Assist with opening/closing duties.
-Assist management with office work.
WPNV 106.3FMMarketing Representative
Aug. 2014 - Dec. 2014Blaine Sumner Building - Peoria, ILIn an effort to bring more radio options to the First District of Peoria, WXRJ (Bloomington, IL, radio station) and the Black Business Alliance decided to use the Blaine Sumner building with a new radio station transmitting from the building. WPNV 106.3, Peoria's Neighborhood Voice, has been broadcasting since November. The responsibilities of a Marketing Representative have been to help coordinate events, such as the WPNV launch event, raise awareness in the community, plan social media campaigns, and paperwork and other networking.
CGN GlobalMarketing Intern
Jul. 2014 - Dec. 2014Peoria, IllinoisCGN Global is a private, business transformation consulting firm with a presence in the U.S., Europe, India, and China. We are performance partners with some of the world's most admired corporations and select government organizations. CGN Global consistently delivers high velocity and sustainable results for its clients by positively impacting key operational and financial areas. Our focus areas include: • Business Technology & Integration
• Strategy & Market Innovation
• Supply Chain & Operations
• Supplier Collaboration & Procurement
• Business Intelligence & Analytics Our reputation for agility, innovation and out-of-the-box solutions has made us a trusted partner to clients around the world, including Fortune 500 firms.
Advanced Technology ServicesInternal Communications Intern
Jun. 2012 - Aug. 2012Wrote articles for the company newsletter, helped to design handouts for job fairs, did odd jobs around the office, helped organize files on Excel.
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