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Work Background
EndavaDelivery Management
Feb. 2021
EndavaVP of Sales
May. 2019 - Feb. 2021Greater New York City Area
BairesDevDelivery Director
Nov. 2018 - Apr. 2019We are the fastest growing Technology Solutions company in Latin America, with offices across the main cities in LATAM and the US. We have the largest applicants pool in the industry with over 145.000 Software Engineers applying to work with us each year, from which we hire only the Top 1% most talented through a rigorous staffing method. This is how we create solid teams of 100% bilingual veteran developers. We work providing end to end delivery for companies of all sizes, from startups to some of the biggest companies in the world, leading projects for Google, Sirius XM, Volkswagen, Groupon, IBM & Viacom, among others. The heart of our work is Software Outsourcing, Testing and Operational Support which we provide through a service of fully managed teams that integrate seamlessly into your projects. We are a group led and guided by an Agile mentality. We are a firm founded and run by Developers. We are a company Powered by Technology and Driven by Talent.
GitBetterCo-Founder
Dec. 2017
EndavaDelivery Manager
Jun. 2017 - Nov. 2018Mendham, NJ
EndavaSenior Project Manager
Feb. 2016 - May. 2017Mendham, NJ
Concrete (concrete.cc)Account Director North America
Oct. 2015 - Feb. 2016Greater New York City AreaProvide support and advice to Retail clients on how to leverage their investment in Concrete and trade more profitably, while maintaining brand consistency.
Concrete (concrete.cc)Professional Services Consultant
Jan. 2015 - Sep. 2015Greater New York City Area
WageWorksDirector, Account Management
Feb. 2012 - Jan. 2015Greater New York City AreaIn February 2012, WageWorks acquired TransitCenter. Responsible for recruiting, training and managing a team of seven Account Managers charged with supporting, retaining and upselling clients ($12.2M book of business) as well as developing and implementing processes to scale and allocate resources as needed to ensure a smooth transition from sales to account management. Work closely with executive leadership team to identify, qualify and close new strategic partnerships. • Recognized for success in directly managing existing key account and "mission critical" partnerships
• Built, from the ground up, a “best in class” account management team (7 AMs managing 10,000+ accounts) exceeding retention, revenue and client satisfaction goals.
• Team has exceeded all yearly revenue targets to-date in 2013
• Client retention numbers on pace to increase year-over-year in 2013
• Assumed lead role with Senior Management and Finance to re-design the Sales organization, enhance integration with account management team and develop commission budget plans to meet and exceed client retention and organic growth targets.
TransitCenter, Inc.Director, Account Management
Nov. 2010 - Feb. 2012TransitChek, a leading provider of commuter benefits programs, was founded 25 years ago to develop innovative ways to encourage greater use of public transit in order to reduce traffic congestion and improve air quality. Today, TransitChek continues to be focused on these objectives, along with helping employees and employers alike cope with rising commuting costs by providing transit incentives, information and assistance. Responsible for recruiting, training and managing a team of seven Account Managers charged with supporting, retaining and upselling clients ($12.2M book of business) as well as developing and implementing processes to scale and allocate resources as needed to ensure a smooth transition from sales to account management. Work closely with executive leadership team to identify, qualify and close new strategic partnerships. • Recognized for success in directly managing existing key account and "mission critical" partnerships
• Built, from the ground up, a “best in class” account management team (7 AMs managing 10,000+ accounts) exceeding retention, revenue and client satisfaction goals.
• Team has exceeded all yearly revenue targets to-date in 2013
• Client retention numbers on pace to increase year-over-year in 2013
• Assumed lead role with Senior Management and Finance to re-design the Sales organization, enhance integration with account management team and develop commission budget plans to meet and exceed client retention and organic growth targets.
TransitCenter, Inc.Director, Client Implementation
Dec. 2008 - Nov. 2010Chief strategist for large accounts. Responsible for the development and management of all integration activities required to deploy products and services to our largest clients. • Developed and launched an "enterprise" account implementation system that streamlined internal processes, reduced product/service delivery times and improved overall client satisfaction
• Introduced a business Intelligence strategy that directly informed the development and success of a quantitative and qualitative decision making application
TransitCenter, Inc.Implementation Project Manager
May. 2007 - Dec. 2008Created the position at the behest of senior management and was responsible for developing a project management system designed to formalize and improve the implementation of benefits programs and related services to large, key accounts with complex needs. Coordinated all phases of implementation from pre-contract through program launch.
John Wiley & Sons, Inc.Project Manager, Business Systems
Jul. 2005 - May. 2007Held various positions in John Wiley’s Higher Education Division with increasing responsibility and compensation culminating in a project management role within the Finance Department. Specifically, worked on streamlining internal business processes, systems and managed the development of a full-featured financial simulation/financial modeling program.
John Wiley & Sons, Inc.Editorial Systems & Process Analyst
Jul. 2004 - Jul. 2005
John Wiley & Sons, Inc.Administrator of Editorial Systems
Aug. 2001 - Jul. 2004
McGraw-HillCustom Publishing Assistant
Jul. 1998 - Apr. 1999
New City Communications, Inc.Account Representative
Jul. 1997 - Jun. 1998
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