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Work Background
Palmyra Spectator-Palmyra, MOReporter/Feature Writer
Jan. 2024 - Jun. 2024United States• Wrote Feature articles and Local News
• Photography
• Public Relations
• Customer Service
Hannibal Courier-Post & Quincy Herald-Whig-Hannibal, MOAdvertising Account Executive
Sep. 2023 - Dec. 2023United States• Making Sales calls on potential advertisers.
• Help them make decisions about what the best type of advertising works for them.
• Maintain customer support and relationships.
BroadPath Healthcare Solutions-Tuscan, AZRemote Medicare Tele Sales Agent Temporary
Sep. 2022 - Jan. 2023United States• Received inbound phone calls.
• Consulted with caller about needs.
• Ensured all necessary information was gathered.
• Enter caller information into the computer system.
Assurance IQ-Seattle, WARemote Medicare Tele Sales Agent Temporary
Aug. 2021 - Dec. 2021United States• Received inquiry calls during AEP.
• Interviewed caller about their current insurance plan.
• Sold new plans to callers as needed.
Prairie Cardiovascular-Springfield, ILScheduler
Mar. 2021 - Aug. 2021United States• Scheduled patients due for a procedure or at doctor’s request.
• Maintained chart information.
• Interview patients to determine direction to route a call.
BroadPath Healthcare Solutions-Tuscan, AZRemote Medicare Sales Support Specialist Temporary
Sep. 2020 - Dec. 2020United States• Received inbound phone calls.
• Consulted with caller about needs.
• Ensured all necessary information was gathered.
• Enter caller information into the computer system.
• Customer Service
BroadPath Healthcare Solutions WFH-Tuscan, AZRemote Medicare Tele Sales Agent Temporary
Oct. 2019 - Dec. 2019United States, Tucson• Received inbound phone calls.
• Consulted with caller about needs.
• Recommended insurance policies based on information given.
• Enter caller information into the computer system.
Veterans Administration-Columbia, MOMedical Support Assistant
Apr. 2018 - Aug. 2019United States• Patient Communications
• RX Orders on behalf of patients
• Phone triage to priorities communications with Physicians/Nurses
Hearing Lab Technology-Jefferson City, MOHearing Instrument Specialist
May. 2016 - Apr. 2018United States• Hearing Evaluations
• Hearing Aid Sales
• Hearing Center Management
• Patient Customer Service
Miracle-Ear-Quincy, ILHearing Instrument Specialist
Oct. 2014 - May. 2016United States• Hearing Evaluations
• Hearing Aid Sales
• Patient Customer Service
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