Chinell Daley

Quality Assurance Specialist/Business Administration Assistant

Administrative SpecialistHRCase ManagerChat SupportLive ChatCustomer Care SpecialistTechnical Support AgentCustomer ServiceOffice AdministratorAdministrative AssistantAssistantCall Center TrainerCall Center SupervisorAppointment SetterCustomer Support RepresentativeCall Center

Chinell Daley is a dedicated Quality Assurance Specialist and Business Administration Assistant with over five years of experience in optimizing operational processes. Renowned for her keen attention to detail and exceptional problem-solving skills, she ensures the highest standards of quality and efficiency. Chinell holds a Bachelor's degree in Business Administration and is passionate about leveraging her expertise to drive continuous improvement. Outside of work, she enjoys hiking and volunteering at local animal shelters.

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Work Background

Quality Assurance Specialist

TeleperformanceQuality Assurance Specialist

Apr. 2023Montego Bay, Saint James, Jamaica

Chat Support Agent

ContactPoint 360Chat Support Agent

Nov. 2021 - Sep. 2022Jamaica

Customer Service Representative

itelCXCustomer Service Representative

Feb. 2020 - Nov. 2021Saint James, Jamaica

Teir 1 Technician

NICE GlobalTeir 1 Technician

Aug. 2018 - Sep. 2019Montego Bay, Saint James, Jamaica

Reservations Agent

ConduentReservations Agent

Jan. 2016 - Aug. 2017Montego Bay, Saint James, Jamaica

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