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Work Background
Russell Mineral EquipmentRegional Business Development Manager - South America
Oct. 2020Lima, Lima, Peru
BradkenAccount Manager
May. 2015 - Oct. 2020Lima Peru• In charge of preparing quotations and tenders for customers in Peru, Guatemala and Bolivia.
• Provide support to the regional sales managers as required.
• Prepare reports and forecasts. Prepare sales budgets
• Develop and maintain trust based relationships with all customers and suppliers.
• Maintain and manage a portfolio of key customer accounts with a total value of 15 million USD a year.
• Monitor deliveries from manufacturing plants and other third party suppliers.
• Expediting improved deliveries where required to ensure customer requirements are satisfied.
• Review all tender and contract documents, providing feedback to management to ensure the best possible commercial outcome for Bradken and its customers.
• Oversee the preparation of customer tenders. Contracts and presentations as required.
• Responsible for maintaining and applying sales margin to all tenders and quotes for customers in Peru, Guatemala and Bolivia
• Responsible for logistics for overseas orders including commercial documents, packing lists and export documentation, supply chain.
Bradken LimitedAccount Manager
Dec. 2012 - Apr. 2015Las Condes, Santiago Metropolitan Region, Chile• In charge of preparing quotations and tenders for customers in South America (Peru, Chile, Brazil and Bolivia)
• Provide support to the regional sales managers as required.
• Prepare reports and forecasts. Prepare budgets for each region within South America.
• Develop and maintain trust based relationships with all customers and suppliers.
• Maintain and manage a portfolio of key customer accounts with a total value of 20 million USD a year.
• Monitor deliveries from manufacturing plants and other third party suppliers.
• Expediting improved deliveries where required to ensure customer requirements are satisfied.
• Review all tender and contract documents, providing feedback to management to ensure the best possible commercial outcome for Bradken and its customers.
• Oversee the preparation of customer tenders. Contracts and presentations as required.
• Responsible for maintaining and applying sales margin to all tenders and quotes for customers in South America
• Responsible for logistics for overseas orders including commercial documents, packing lists and export documentation
Bradken LimitedSales Coordinator
Dec. 2008 - Dec. 2012Brisbane, Australia• Ensure customer satisfaction through timely and efficient operation of the internal quotation, order entry, sales and administration functions.
• In charge of preparing quotations and tenders for customers in Asia, North QLD, Papua New Guinea and the Americas
• Provide support and assistance to the regional sales managers as required.
• Prepare reports and forecasts.
• Develop and maintain trust based relationships with all customers and suppliers.
• Coordinate compilation and effective implementation of national standard work instructions and procedures.
• Maintain and manage a portfolio of key customer accounts with a total value of 35 million AUD a year.
• Ensure all responsibilities are executed in a timely and effective manner.
• Monitor deliveries from manufacturing plants and other third party suppliers.
• Expediting improved deliveries where required to ensure customer requirements are satisfied.
• Review all tender and contract documents, providing feedback to management to ensure the best possible commercial outcome for Bradken and its customers.
• Oversee the preparation of customer tenders. Contracts and presentations as required.
• Responsible for processing sales orders and purchase orders for PT Bradken Indonesia. • Updating sales orders in Australia and purchase orders in PT Bradken Indonesia so they match at time of invoicing
• Responsible for logistics for overseas orders including commercial invoices, packing lists and export documentation.
Insulect AustraliaProduction Planner
Apr. 2007 - Nov. 2008Brisbane Area, Australia• Interpreting technical drawings and estimating
• Sales order entry, job receipting and processing
• Scheduling day to day work for the factory
• Follow up work orders and manage production • Update delivery dates and manage completion of orders.
• Updating and managing electronic customer files
• Managing tape and crepe paper tube workers and production
• Implementing and managing health and safety procedures
• Reporting on KPI’s and providing reports and graphs for production meetings
• Planning weekly and monthly work to issue orders to the relevant work centres in the factory
• Managing key customer accounts, enquiries and purchase orders. • Provide the highest customer service to our clients and building trust and relationships with them.
• Meeting on a weekly basis with customers ton ensure the quality of service is suitable to their needs.
• Provide feedback to the production manager and customer service team on schedule updates that may affect DIFOT.
• Entering and updating customer bill of materials.
• Contribute towards the development and implementation of process and procedure.
• Ensure WH&S compliance and safe working practices are maintained at all times.
Alvey ReelsProduction Planner
Dec. 2004 - Apr. 2007Brisbane Area, Australia• Answering telephone, taking messages via Outlook.
• Taking meetings minutes and creating agendas.
• Liaising with customers and providers over the phone and face to face.
• Organising Information folders and creating folder’s labels.
• Creating templates documents such as memorandums, cover letters, and fax.
• Undertaking photocopies, faxing and printing documents.
• Utilising Streamline program to manage and administrate production.
• Plan and prepare timelines to achieve goals.
• Creating, updating, editing and distributing worksheets for factory staff.
• Planning production for the different work centres.
• Receipting factory worksheets.
• Develop and update health and safety reports and manage records of health and safety incidents.
• Create, order, receipt and invoice purchase orders of raw materials.
• Create and invoice picking slips.
• Organising stocktaking and managing inventory control.
• Managing goods transfers with Sydney and Perth branches
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