Tiffany & Co.Client Advisor
Oct. 2012 - Jul. 2015Beverly Hills, CaliforniaDevelop and maintain deep knowledge of Tiffany & Co. products, heritage, and history, as well as the luxury retail industry
Provide exceptional customer service to all clients, ensuring their needs and preferences are fully understood and met
Consistently meet or exceed individual sales goals, contributing to overall store sales targets
Foster lasting client relationships, utilizing customer engagement strategies and tools to build a loyal client base
Actively participate in-store events, product launches, and promotions, promoting the Tiffany brand and driving traffic and sales
Collaborate with colleagues across different store functions, including merchandising, operations, and security, to ensure a seamless customer experience
Maintain high standards of store visual and merchandising presentation, ensuring all product displays are accurate, clean, and enticing
Effectively manage client data and information in the CRM system, utilizing customer insights to inform sales strategies and personalization
Consistently adhere to Tiffany & Co. policies and procedures, including safety and security protocols
Work collaboratively with the store management team to achieve store and individual sales targets