YMCA of Metropolitan AtlantaMembership Service Representative II
Jun. 2024Atlanta, Georgia, United StatesResponsible for responsible for efficiently and effectively carrying out the duties and functions of the Member Service area. Promoted to Team Lead within 4 months.
Member Service. Contribute to membership retention through positive attitude, knowledge of systems, attention to detail, and problem-solving skills. Member Operations. Represent and sell appropriate memberships and programs. Support special events. Process improvement. Daily shift reports.
Member Relations: Greet, engage, and/or tour prospective members and program participants. Leverage Policies and Procedures: Adhere to and implement all policies and procedures listed in the training maual and as new policies are implemented. Attend all trainings required. Handle emergencies concerning center, staff, and/or members.