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Work Background
Lawrence Livermore National LaboratoryTechnical Coordinator
Apr. 2021Livermore, California, United States
Intelligent Technologies and Services (Intelli-tech)Assistant Project Manager
Oct. 2016 - Apr. 2021Pleasanton, California
Diokson Rena Medical CorporationAdministrative Assistant
Oct. 2015 - Feb. 2016San Francisco Bay AreaSupported physician staff by:
• screening incoming telephone calls.
• receiving and transmitting messages throughout the office.
• scheduling patient appointments and maintaining physician's calendar.
• preparing medical charts for patients.
• maintaining office files and patient records.
• maintaining patient confidence and protects operations by keeping information confidential.
• maintains office supplies inventory by checking stock and anticipating needs.
• keeping office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, and calling for repairs.
• publicizing clinic in various forums to increase traffic and flow into clinic.
BurnwaterSocial Media Marketing Manager and Sales Representative
Jun. 2015 - Feb. 2016San Carlos, CaliforniaAdministrative Assistant • Organized merchandise inventory.
• Responded and assisted to customer inquiries.
• Sent out purchase orders to customers.
• Constantly improved customer service skills. Social Media/Marketing
• Regularly updated company Facebook page with posts promoting upcoming races and events, focusing on races that Burnwater would be demo-ing or be selling merchandise at.
• Formulated promotions, sales and discounts for holidays and races or events.
• Networked with hundreds of paddlers from dragon boat teams across the country and Canada to promote the Burnwater Facebook page.
• Kept subscribers up-to-date with promotions, races, events, new products and other miscellaneous dragon boat related news.
• Designed, created and distributed a bi-monthly newsletter to thousands of subscribers.
• Designed company blog with an updated blog calendar with future events. Created fitness, nutrition and dragon boat related posts to keep users engaged.
• Compiled blog entries and posts that were dragon boat or product related. Sales
• Planned logistics and itinerary for trips to races.
• Travelled to race sites and set up sales booth with merchandise.
• Sold paddling accessories and promoted paddle rental and demonstrations on race days to racing paddlers.
• Pushed for completion of single paddle sales and organized team/group paddle orders.
• Managed promotional raffles and surveys.
• Wrote up and analyzed trip summaries.
• Guided customers through personalizing and designing team paddles post-races.
• Brought sales to completion.
China Garden Chinese RestaurantCashier
Jun. 2013 - Sep. 2014Salinas, California• Answered phones and recorded to-go orders and purchase transactions. • Handled cash and operated the cash register. • Provided positive customer service to restaurant clientele. • Translated orders from Spanish to English and Mandarin/Cantonese Chinese.
KumonTutor/Grader
Sep. 2012 - Jul. 2013Davis, CaliforniaTutored children ranging in age from preschool to high school in Mathematics and English.
Holiday InnHotel Concierge/Gift Shop Salesperson
Jun. 2011 - Aug. 2011Civic Center, San Francisco, CA• Provided assistance to guests in booking air shuttle tickets and tours. • Managed the register in the hotel gift shop and filed administrative documents.
• Acted as hotel concierge by assisting hotel guests with inquiries.
Northern Peninsula Mandarin School (NPMS)Kindergarten Teacher's Assistant
Aug. 2009 - Jun. 2010Hillsdale High School, Hillsdale, California• Taught and facilitated 25 Kindergarten students in Mandarin Chinese on Saturday mornings.
• Made copies of homework and reviewed their progress with their parents in English, Mandarin Chinese and Spanish.
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