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Work Background
Shutterfly.comProgram Manager (Contract)
Apr. 2024•Proactively undertook the responsibility of building the Business Enablement PMO infrastructure, tech and stakeholder relationships, P&Ps, reporting, etc. of a $15M+ re-platforming investment.
•Enthusiastically assumed the role of training and mentoring the new PMO Business Enablement team members as it was established, ensuring their understanding and success in their respective business and technical streams. •Successfully managed Business Stakeholder concerns/anxieties as is expected with major change in any technical re-platforming process. •Assumed the lead in capturing the cross-functional and unknown “outliers” across the Business and Technical teams in order to ensure a successful launch.
Connexity, Inc. Senior Project Manager (Contract)
Dec. 2022 - Aug. 2023•Engaged to manage two (now three) key UX/UI and Data Warehouse development business streams (teams) while ensuring critical revenue initiatives were delivered on-time and cross-functional dependencies managed for success.
•Ensured successful technical releases/updates of prioritized functionalities for Publishers and Influencers across desktop, iOS, Android and other mobile applications. •Responsible for the development, tracking and creation of team capacities leading up to quarterly strategic planning meetings and aligning stakeholder expectations. •Collaborated closely with the Product Management team to identify strategic initiatives for roadmapping and ensuring the teams were tracking and delivering on time; working closely with stakeholders on messaging/communication of new features/processes and procedures. •Managed three development teams’ daily stand-up, prioritization, and kick-off meetings using a Kanban project management approach in Rally; while removing blockers to ensure timely development and QA processes/procedures.
MelonProgram Manager
Jul. 2022 - Nov. 2022•Recruited to join the growing Program/Project Management Department and take the lead on a Salesforce Commerce Cloud (SFCC)/MuleSoft integration track that was struggling with organization; ultimately driving work to completion utilizing Kanban prioritization in Jira & Confluence. •Picked-up stagnant portions of the cross-partnership program and successfully drove collaboration between entities to achieve organization, implementation and testing.
MerkleSenior Program Manager
Oct. 2021 - Jul. 2022•Assigned as the “closer” for a volatile Salesforce Commerce Cloud (SFCC) integration initiative with the result of “correcting the course” for the program's successful completion for not only “brick and mortar” stores, but also ecommerce for both desktop and mobile. •Oversaw QA testing teams for back-end and front-end integrations on Desktop and mobile applications for iOS and Android, while prioritizing fixes prior to release to ensure a seamless purchasing experience across platforms. •Managed daily Executive and Team stand-ups, established realistic client expectations; all while increasing internal team morale/alignment using an Agile Project Management approach.
•Promoted from Senior Project Manager to Senior Program Manager based on ability to manage a complex program and a difficult client in order to achieve a point of completion.
ExperianE-commerce Project Manager (Contract)
Apr. 2021 - Sep. 2021•Contracted to evaluate, identify and implement formalized processes and procedures for Experian’s E-commerce Optimization and Resource & Development teams in order to increase efficiency, productivity and transparency.
•Successfully managed the transition to Jira and Confluence based on the provided recommendations to the Ecommerce team; in addition to stakeholders across other business streams, creating alignment and facilitating streamlined communication flow(s).
Motor Trends GroupBusiness Improvement Lead/Digital & Technical Project Manager
Jun. 2019 - Mar. 2021Greater Los Angeles Area•Contracted (and later converted to perm) to pick-up and successfully launch the company’s two Tier-1, “mission critical” projects within one week of one-another while re-engaging and managing cross-functional teams including 40+ people. •Managed and executed all priority projects for MotorTrend On Demands' streaming platform, while successfully managing cross-functional teams of around 40 people to ensure all Marketing, Social, Production, Sales, etc. teams were coordinated/aligned for success.
Cypress Creek RenewablesSenior Project Manager
Dec. 2017 - Jan. 2019Santa Monica, CA•Upon starting, inherited multiple stalled cross-functional projects and in parallel engaged stakeholders, established new timelines and delivered most initiatives ahead of time and the remaining on time. •Engaged internal accounting stakeholders and consultants to overhaul a “frankensteined” financial system to successfully integrate with a new financial system called Coupa, re
•Vetted 17 Contract Management System (CMS) vendors to identify a short and long-term solution to integrate with SalesForce system that fit within immediate budget constraints, while gaining approval for an enterprise solution. •Aligned internal stakeholders and a third-party vendor on the necessary components of a complicated financial integration in order to ensure delivery of the MVP of a mission critical cross-functional system.
India Hicks, IncSenior Product and Project Manager (Contract)
Jun. 2017 - Oct. 2017• Rebuilt a positive working relationship between the business, marketing and technical teams. • Trained technical teams on Scrum Methodology and implemented daily stand-ups and sprint planning in order to improve efficiency and productivity.
Nordstrom/HautelookSenior Technical Project Manager
May. 2016 - Mar. 2017Los Angeles, CA•Re-assigned to manage a multi-faceted and well-established project that was behind schedule and successfully managed it for on-time launch. •Organized and executed over-night QA testing of requirements designed to facilitate the new warehouse systems.
•Negotiated with stakeholders to de-prioritize requirements in order to identify the MVP, facilitating on-time launch.
Johnson & Johnson/NeutrogenaTechnical Project Manager (Contract)
Aug. 2015 - May. 2016• Led multiple software development and enhancement projects to the website while removing roadblocks and prioritizing tasks to achieve project goals on schedule and within budget. • Collaborated with the Ecommerce and Marketing teams on a strategy to expand the CRM system through the implementation of an e-mail overlay.
Amplio TechnologiesDirector, Project Management & Business Development (Contract)
Jan. 2015 - May. 2015• Developed and managed internal and external relationships to improve market position through locating, developing, defining, negotiating, and closing business deals; all while project managing delivery of final product. • Created project road maps, timelines, milestones and provided clear communication between cross-functional teams.
Institute for the Redesign of LearningProject Manager/Development Associate
Jun. 2011 - Jan. 2015South Pasadena, CA• Tasked with guiding the strategic direction and vision of the organization’s first development department as a member of the Executive Leadership Team. • Overhauled online presence by redesigning the company’s website to incorporate SEO capabilities, improve search position and drive traffic to site.
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