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Work Background
Grand Rapids Area Community FoundationBoard Member
Jan. 2025
The Green Door CafeSmall Business Owner
Mar. 2020 - Sep. 2021Started a food trailer business, bakery on wheels, in local community. Worked marketing plans, business start-up plans, & strategy
Triple C CompanyHR Consultant/Coach
Jan. 2020Minnesota, United StatesWork with businesses on all human relations, leadership development, executive coaching, loss prevention, operations, & payroll related inquiries/projects.
CastlelakeUS HR Director
Oct. 2017 - Dec. 2019Greater Minneapolis-St. Paul AreaManage all employee relations within organization for US employees
Execute, Lead & Develop all HR initiatives within the US, partnering with UK HR Director when applicable
Manage the third party payroll and benefit administrator relationships
Ensure legal compliance and controls; work closely with outside counsel as appropriate
Coach and provide training to managers and employees on matters related to work performance and engagement
Assist in the management and continuously improvement of the performance review and objective setting process working closely with external consultant and corporate leadership team to ensure alignment with business goals and Firm’s values
Coordinate all immigration matters and work closely with immigration legal counsel
Support Wellness and Employee Engagement initiatives and identify and recommend other initiatives to help drive employee engagement
Review semi-monthly and bi-weekly payroll and monthly benefit invoices for accurate processing and payment
Latham & WatkinsHR Manager
Sep. 2015 - Oct. 2017Greater New York City Area• Lead Human Resources team of 3 for all HR duties for office of +600 attorneys/staff, including benefits, leaves, and wellness programs
• Oversee staffing in all aspects, i.e. interns, trainees, new hires, transfers, etc. from onboarding to off boarding
• Lead performance management discussions for all staff and review all performance evaluations to guide managers on crucial conversations
• Conduct all employee relations interviews, provide written summary to leadership, along with recommendation of potential consequence
• Create new programs for professional and personal development – for example an associate/staff mentor program, LifeLine 360 (a work life balance solution), engagement, soft skills and recognition programs
• Provide support and guidance to senior level management, directors and chiefs to ensure that best practices and legal requirements are integrated into decision making
• Communicate and assist in streamlining processes and policies to improve efficiencies, morale and overall knowledge
TargetBusiness Partner - Assets Protection
Oct. 2014 - Sep. 2015Greater New York City Area Manage the Assets Protection function in 16 stores with over $1 billion in sales
Drive collaboration between store leadership and assets protection team
Consulted with Human Resources regarding team member development, engagement training, accountability, succession planning, coaching and corrective action process for +2300 individuals, along with risk management concerns
Coached and trained management team around operational and logistics problem solving to help promote sales, drive guest loyalty, and reduce shortage
Provide input on Investigators schedule and plan schedules around theft and fraud trends
Teach, coach and train management team around operational and logistics problem solving to
help promote sales, drive guest loyalty, and reduce shortage
TargetBusiness Partner - Assets Protection
Aug. 2012 - Oct. 2014Baltimore, MDManage the Assets Protection function in 8 stores with over $450 million in sales
Negotiate collaboration between store leadership and assets protection team
Consult with Human Resources around team member development, training, accountability, succession plans and corrective action
Collaborate with all store teams to drive sales, reduce shortage and develop guest satisfaction and loyalty
Utilize theft and fraud trends to develop and implement business solutions
Partner with Law enforcement on organized retail crime rings, counterfeit activity, external and internal theft cases, along with community engagement and volunteer activities
Oversee the development and execution of risk management program for 43 stores, to drive guest and team member safety along with help improve profitability.
TargetETL-AP
Mar. 2010 - Jul. 2012Manage and train 15 team members, to include all aspects of talent management
Research and investigate internal theft utilizing CCTV, tips and audit reports Audit operational processes of $100 million store to ensure profitability and to minimize loss
Partner and lead district peers on execution of new policies and procedures to ensure uniform delivery and consistency
Partner with Law enforcement on organized retail crime rings, counterfeit activity, external and internal theft cases, along with community engagement
TargetBusiness Partner
Oct. 2007 - Mar. 2010• Monitor and analyze risk assessment for all Target stores, Investigation Centers and Distribution Centers to help facilitate the proper allocation of resources
• Manage and consult the $200 million budget for headquarters and field within the Assets Protection Division
• Consult on Achieving Excellence criteria for all field team members, along with measurements that are associated with all annual assessments
• Partner with all Asset Protection teams on field facing automated reporting to ensure that the team members have accurate, current and measurable data to investigate cases
• Strategize on the organizational structure of the Asset Protection field team members to better utilize the technology and the expertise of all the resources available
Grand Rapids State BankSpecial Project Coordinator
Jan. 2006 - Oct. 2007• Ensure accuracy with daily balancing and auditing of check adjustments, correspondent bank accounts, Federal Reserve account, and Treasury Tax and Loan
• Develop monthly Board of Directors reports and department budgets, along with investigate any discrepancies
• Lead a variety of special projects at the request of the board of directors and the CEO
• Monitor, maintain, and test the Business Continuity Plan for disaster recovery • Created a business development and marketing plan to improve customer retention
TCF BankOperations Manager
Sep. 2001 - Sep. 2004• Trained and managed more than 30 employees • Effectively communicated policies and procedures, while administering goal-setting and monthly one-on-one meetings with employees
• Researched and evaluated all inconsistencies with customers accounts, general ledgers, ATM, and vault on a daily basis
• Investigated and researched all internal discrepancies with teller balancing and internal theft and fraud
• Calculated and budgeted daily cash allowance to meet company procedures for vault balancing and cash utilization
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