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Work Background
Burrows Consulting, LLCExecutive Assistant
Apr. 2024 - Mar. 2025• Managed daily operations, travel arrangements, and client interactions for the Principal and Senior Partner at Burrows Consulting.
• Oversaw HR functions, billing, and process optimization to drive efficiency and support business growth.
• Successfully recruited, hired, and onboarded new employees, developed an employee handbook, and managed all required documentation to ensure compliance and efficiency.
• Managed monthly invoicing, improving accuracy and reducing AR aging reports through strategic tracking and follow-ups.
Virtually BrooksVirtual Assistant
Mar. 2024 - Jun. 2024Indianapolis, Indiana, United States
Jason Brown CoachingOperations Manager
Mar. 2023 - Mar. 2024New Hampshire, United StatesOperations Manager/Social Media Manager
Responsible for managing 2 social media accounts & backend operations of all courses and certification.
· Promptly respond to customer enquiries through social media channels & set up ManyChat autoresponder.
· Quickly and efficiently recorded all sales data per week/month & created reports.
· Maintain social media presence by posting multiple stories daily & minimum of 1 post daily. (Utilizing Canva to create content.)
· Increased monthly revenue by 80% during the last quarter of 2023 and first quarter of 2024 due to a more targeted social media message and rapid customer inquiry response.
Central Brace & Limb Co.Prosthetic Technician
Jan. 2021 - Apr. 2024Physically created prosthetic devices per the measurements and descriptions given from Prosthetist. · Often saw patients in the office setting when Prosthetist was not available. · Kept records of all products created, processed customer accounts and filed documents.
· Collaborated with prosthetist to quickly develop a plan or problem solve to resolve any fitting issues.
· Effectively managed varying timelines and multiple patients. · Helped in the front office with scheduling patients, greeting patients in office, & insurance verification.
Strength and Conditioning 317Founder, CEO
Oct. 2012 - Dec. 2020Indianapolis, Indiana, United StatesFounded and grew this business to +150 members and 8 staff.
· Oversaw all aspects of successful fitness facility, including staff hiring and training, procedure development and implementation, performance evaluations, and long-term planning. · Created & implemented a variety of programs. · Managed all social media and marketing.
· Effectively managed the staff and taught multiple courses to further their training knowledge.
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