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Work Background
The Academy of Charter SchoolsHigh School Assistant Principal & Special Populations Coordinator
Jan. 2022Increased operational efficiency and streamlined daily logistics, to reduce downtime and improve supervision coverage, by developing effective staffing strategies and continuously evaluating duty assignments. Improved adoption rate of new technological systems, which optimized data management and staff workflow efficiency, by creating comprehensive user guides with detailed screenshots and instructions. Achieved a successful launch of a severe needs program in Fall 2024 by spearheading design and collaboration efforts among administration, consultants, and educators which improved educational access and tailored support services. Reduced disruptions and increased compliance by streamlining the transition from a paper-based to a digital Enrich system, through strategic planning and comprehensive staff training that facilitated seamless platform adoption. Boosted staff efficiency by 20% while enhancing productivity and compliance adherence, by designing and conducting professional development sessions focused on compliance workflows and data analysis tools. Fostered a positive and inclusive school environment, to decrease conflict incidents and increase stakeholder satisfaction, by nurturing strong relationships with students, parents, and staff and effectively mediating conflicts. Improved educational and community engagement, contributing to better student outcomes and community trust, by directing special education programs and implementing solutions that leveraged identified improvement opportunities. Improved learning accessibility for individuals with disabilities by skillfully utilizing Asana, Google Workspace, Office 365 Suite, and Adobe DC to plan and execute projects, track tasks, and develop tailored educational solutions.
Westgate Community SchoolMiddle School Assistant Principal & K-12 Special Populations Coordinator
Jan. 2018 - Dec. 2022Built a trust-based, collaborative leadership environment that focused on achieving shared organizational goals, by fostering clear communication and establishing feedback loops. Aligned teacher growth with the school’s objectives through personalized coaching and mentorship programs which increased professional development and career advancement opportunities.
Facilitated 95% adoption rate of technical platforms such as Enrich, SharePoint & Microsoft Office 365 Suite, and Google Workspace within three months, by developing and distributing user-friendly technical guides to increase understanding of software functionality. Decreased system downtime by 15% and improved device management, resulting in enhanced educational technology availability and smoother daily operations, by collaborating with IT teams to deploy over 500 student devices. Saved 10 hours per week in administrative tasks and increased data accessibility, leading to more effective decision-making, by integrating Office 365 Suite and Google Workspace tools into assessment and compliance processes. Ensured continuous educational operations and optimized staff coverage by effectively managing duty assignments and adapting swiftly to last-minute changes, thus maintaining educational quality and staff satisfaction. Successfully met organizational goals for school events and assessments, by creating and implementing cross-departmental logistics plans that enhanced event coordination and execution.
Westgate Community SchoolDean, Assessment Coordinator, and Special Education Team Lead
Jan. 2015 - Dec. 2018Maintained operational excellence and fairness in staff duty assignments, as well as ensured smooth daily school functioning and optimized resource allocation by balancing operational needs with fairness. Strengthened interdisciplinary collaboration and support for student success by acting as a key liaison between special education and general education teams, which boosted educational effectiveness.
Reduced missed deadlines by 25% and improved project timelines and accountability by developing and utilizing custom dashboards in Excel and Google Sheets, which enhanced tracking and visibility of key milestones. Increased teacher satisfaction by 30% and improved educational support for students with disabilities, by leading professional development workshops on accessible tools and technology integration to facilitate better learning outcomes. Streamlined assessment logistics and staff workflows, demonstrating proactive problem-solving skills, leading to more efficient school operations and improved process adherence. Empowered teachers to adapt to changes and optimize their instructional methods, through empathetic and reflective leadership that fostered an environment conducive to professional growth and improved educational practices.
Brown & Brown InsuranceEmployee Benefits Specialist
Jan. 2006 - Dec. 2008Boosted fiscal accountability and client satisfaction by managing over $100K in revenue, which aligned with organizational goals and showcased a commitment to strong client relationship management and financial oversight. Ensured client satisfaction by identifying and fulfilling client needs while offering tailored options demonstrating a deep understanding of client requirements and a commitment to service excellence. Increased client engagement and service visibility by developing and designing marketing materials that were adopted office-wide due to their effectiveness, showcasing innovative design and strategic content placement. Reduced reporting response times by 15% by utilizing Excel to streamline processes, which significantly improved operational efficiency and data management capabilities.
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