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Work Background
Caldwell AdvisoryPartner
Jan. 2022
Simplus Senior Change Management Consultant - Business Advisory
Jan. 2020 - Jan. 2021Nashville, Tennessee, United States
PRO UnlimitedSenior Change Management Consultant
Jan. 2019 - Jan. 2020Nashville, Tennessee, United StatesServed as a learning and change management consultant within the Cigna government business segment.
Aegis Sciences CorporationCorporate Director
Jan. 2016 - Jan. 2018Greater Nashville Area, TNServed as the senior leader of organizational effectiveness. Oversight included team member onboarding and leadership development, operations training, knowledge management, sales/product training and LMS administration. Additional job scope included workflow optimization, operational process improvement initiatives and overall product strategy and positioning.
WEXSenior Manager
Jan. 2015 - Jan. 2016Greater Nashville Area, TNServed as the senior global learning and talent development lead for the shared services corporate division. This included oversight of call centers, workforce management (full time & contract) and information technology talent and learning operations. Managed projects that targeted performance coaching, team member onboarding, technical/product learning, knowledge management and call center quality assurance.
HCACorporate Director of Case Management
Jan. 2012 - Jan. 2015Greater Nashville AreaServed as the corporate leader for global enterprise case management training, talent development and communications. This includes training oversight of 170+ hospitals in 20 states and England. Responsibilities included enterprise needs assessment, curriculum development, reporting and delivery of case management education; this included acute care, behavioral health and rehabilitation. Also involved with business case development, implementation training and scaling adoption strategies of clinical standards across enterprise. Managed the case management continuing education program for the enterprise.
Health Care Educational InstituteOwner
Jan. 2011 - Jan. 2013Greater Memphis AreaServed as senior leader for a start-up higher educational institution. Oversight included: admissions, marketing, compliance/accreditation, government relations, faculty talent and total P&L responsibility.
Baptist Memorial HospitalAssistant Professor of Health Care Administration - Director
Jan. 2005 - Jan. 2012Greater Memphis AreaServed as the chair of the health care administration undergraduate degree program for the corporate four-year health care college (Baptist College of Health Sciences). Oversight included: faculty talent acquisition, curriculum oversight, program assessment, program budget, accreditation, career services and industry consulting.
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