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Work Background
TechBlocksProduct Manager
Feb. 2024 - Oct. 2024Toronto, Ontario, CanadaWorked as a Product Management Consultant to deliver best-in-class solutions and outcomes for clients from various industries. Key Achievements : 1. Built a back-office system for CDSPI (Insurance) to reduce policy processing times by at least 50% 2. Built an embedded BI system for Superior Propane to reduce license driven operational costs by >80% and increase analytics adoption among internal users by 60%
3. Built an Analytics portal for a Hydro One (Ontario) to allow faster response times for Alarms and Incidents - Aim to reduce response time by 50% - (Currently in progress)
4. Successfully pitched a proposal to Superior Propane for a re-vamp of their Marketing campaign ecosystem - yet to start discovery In this role, at the start of an engagement , I owned persona based Discovery phases to help understand and frame the problem statement, help with strategic alignment to ensure prioritization of the most valuable initiatives. Post discovery, I also helped setup cross functional teams to transition into Delivery and deliver upon the backlog built as a result of discovery and to follow Agile frameworks. I am also able to run scrum ceremonies as needed in the absence of a Scrum master role on the team.
Slalom BuildSolution Owner
Oct. 2021 - Sep. 2023Toronto, Ontario, CanadaA Solution Owner role is combination of two roles - a Delivery Manager and a Product Manager - who is part of a cross-functional and cross located team that builds and delivers cutting edge software solutions for clients belonging to various industries. They own all aspects of software delivery while also being the custodian for Agile practices and conducts scrum ceremonies as well. Key Achievements : 1. Built a AI/ML ecosystem at BMO to allow for faster modelling (upto 80% faster) and updates to live credit risk models by leveraging AWS SageMaker
2. Revamped the e-commerce customer flow for Fairstone Bank to improve completion rates across associated vendors on major e-commerce platforms by 20% 3. Re-Vamped the Re/MAX Canada website to allow for a slicker UX and better completion rates on existing funnels Responsibilities include but not restricted to :
1. Ensure that a roadmap is built in accordance with business goals / scope of the project
2. Identify and Own Risks to the Project or Program Increment and mitigate/escalate as necessary
3. Estimate team capacity needed for delivery and ensure timelines are communicated and align SOWs accordingly
4. Transition to delivery with emphasis on AGILE methodologies and PI planning for continuous value delivery
407 ETRProduct Owner
Oct. 2019 - Sep. 2021Toronto, Ontario, CanadaKey Achievements: 1. Built a Work Order Management System with a aim to reduce lifecycle duration by ~40% on average across the Highway Operations team
2. Potentially drive ~500K in annual operational cost savings due to higher accuracy of work orders
3. Built a BI dashboard for executives to provide insights into key expense areas and aid in strategic planning Specific digitization of the workforce are to :
• Digitize inspection and damage reports using GeoSpatial Software
• Digitize Work Order (WO) creation for maintenance teams to reduce reaction time and effectively conduct repairs. Includes digitizing asset data and pavement condition data
• Build a consolidated claims processing system to ensure all claims processed on the 407 are processed accurately and in time
ADPProduct Owner
Nov. 2017 - Jul. 2019Hyderabad Area, IndiaKey Contributor in rolling out and enhancing Executive and Manager Insights (EMI*) by ADP DataCloud, which is an AI / ML product that aims to improve the efficiency and data awareness of teams using ADP's HCM solutions. Key contributions and responsibilities were to
• Work with CPO to establish KPIs and OKRs for product performance and add to product strategy and roadmap(s)
• Build a Go-to-market strategy for EMI*
• Work as part of a cross functional team with the Data Scientists, Content Writers, UX Designers and software engineers to ensure seamless delivery
PramatiProduct Manager
Dec. 2015 - Nov. 2017Hyderabad, Telangana, IndiaWorked with CastLight Health, based out of SanFrancisco, CA for a Product that was a
B2B product which drive HSA savings for users also access healthcare suited to their needs based on their plan, geographic location, budget. Also included was ROI Reporting to the benefit leaders of client companies using event tracking related analytics for clicks and searches etc.
hike messengerProduct Manager
Oct. 2014 - Nov. 2015BangaloreResponsible for lifecycle management from ideation to publishing & maintenance of multiple mobile games, available on major play stores (android and iOS), ranked in the top 5 in categories like Trivia, Word etc. This role also involved working with Marketing, Ad Agencies and Google Analytics
Mu SigmaSenior Business Analyst
Apr. 2012 - Sep. 2014Bengaluru Area, IndiaInvolved in a project with a Pharmaceutical company (US based) to setup a Sales dashboard platform for 2000+ end user from the Sales team. Key contribution were to the develop of the data model, the ETL process, Front End on Qlikview , SOP to ensure uninterrupted delivery of the data required to update the dashboards
Geometric Ltd.junior design engineer
Jul. 2011 - Apr. 2012Worked on 3-D design for automotive components for Mercedes Benz R&D, India.
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