Virgin ActiveFitness Manager
Sep. 2007 - Dec. 2010• Managing the new member induction programme
• Managing the service experience on the floor
• Managing and monitoring the group exercise programme and group exercise staff/contractors through the Group Exercise Manager
• Managing of all fitness related programming and promotions
• Plan and execute events on a monthly basis • Maintaining all training equipment and presentation of all fitness staff/contractors, in accordance to brand standards.
• Managing recruitment, training and development of all fitness staff.
• Managing department expenses, revenue and administration
• Assisting sales growth and retention in accordance with the company strategy
• Ensuring a safe environment exists for all staff and members through staff training, programming and quarterly drills of emergency procedures.
• Creating an environment of fun, humour and play in all departments