BoeingTechnical Architect (DevOps / IDE Tools)
Feb. 2016 - Sep. 2019HazelwoodProvide SME level 3 support for the following enterprise applications: IBM Rational ClearCase, Ansible Tower and Coverity in a DevOps environment. Solve level 3 production enterprise application support tickets (utilizing JIRA and TFS to track issues/tickets/CRs) for the following software applications: IBM Rational ClearCase, Ansible Tower and Coverity; i.e. solve the issues no one else can solve. Responsible for managing the following environments for several software applications: Production, Pre-production and Development. This includes Windows and Redhat Linux VM servers. Perform System Admin tasks on Linux and Windows servers: upgrade software applications, upgrade operating systems, manage NFS mount points, manage permissions on files and directories, etc. Set direction / responsible for enterprise system architecture for assigned applications. Enterprise System Components used include: virtual machine (VM) servers using vCenter, NAS storage devices, Windows Server and RHEL operating systems, server aliases, vanity URLs, NFS mounts, and F5 load balancing for HA implementation. Mentor Administrators and users of: IBM Rational ClearCase, Ansible Tower, Linux shell scripting and automation ideas and strategies. On-call support for responding to application and server outages; responsible for resolving the assigned managed area of the enterprise application infrastructure. Implement Change Requests assigned as an implementer of: Dev, Pre-prod and Production environments for the enterprise, i.e. Ansible Tower, Coverity and ClearCase. Create and maintain documentation for administrators and users in relation to the responsible applications (ClearCase, Ansible and Coverity). In addition to creating Disaster Recovery plans. Create and implement Ansible playbooks (YAML), ksh scripts, Python and Perl scripts for automating manual procedures; Ex. Installing and upgrading applications, upgrading RHEL OS and management of server configuration management.