Shift DigitalMercedes-Benz Regional Consultant
Jan. 2015 - Nov. 2019Greater Los Angeles AreaDelivered specialized digital, process, and demand training to the Western Mercedes-Benz dealer network, including both in dealer and Summit/classroom-style sessions. Distinguished as one of only four consultants/trainers Nationwide during my tenure, highlighting my expertise and impact. Traveled extensively to dealerships, providing training to management teams, Business Development Centers, Sales Departments, Service Departments, and Internet Departments as well as to the Corporate MBZ headquarters employees. Assumed a central role in managing and optimizing digital strategies for all Mercedes-Benz dealerships in my region, overseeing areas such as website development, SEO, SEM, marketing campaigns, and social media. Held responsible for monitoring and achieving KPIs for all 180 dealerships under my purview.Delivered tailored digital, process, and demand training to Western Mercedes-Benz dealerships, both on-site and in classroom settings. Conducted comprehensive training sessions for management, Business Development Centers, Sales, Service, and Internet Departments across numerous dealerships, including Corporate MBZ headquarters staff. Monitored and met key performance indicators (KPIs) for all 180 dealerships within my jurisdiction.