SAOTAHead of Sales Department
Jan. 2023Cape Town, Western Cape, South Africa> Head of Sales Department – Led company restructuring by establishing a new Sales Department and implementing efficient internal systems.
> Revenue Growth – Consistently met sales targets, identified new business opportunities, and drove revenue growth.
> Client Relations – Primary contact for top international and local clients, fostering strong relationships with designers, architects, and showrooms to enhance revenue.
> Sales Analysis & Reporting – Analysed sales data, developed insightful monthly reports, and recommended strategies to improve profitability.
> Project Management – Oversaw furniture and interior design projects from concept to completion, ensuring timely delivery and client satisfaction.
> Leadership & Decision-Making – Managed and led the sales team, handling all inquiries through to project completion while demonstrating strategic thinking and problem-solving in high-pressure environments.
> Sales Operations & SOPs – Developed standard operating procedures and workflows to streamline sales processes.
> Training & Coaching – Enhanced the sales team’s skills, product knowledge, and customer service through structured training programs.
> Interdepartmental Collaboration – Worked closely with marketing, operations, and finance teams to align sales strategies with brand objectives.
> Market Research – Monitored industry trends and luxury consumer behaviour to inform sales strategies.
> Global Business Development & Expansion – Identified and pursued new market opportunities, fostering relationships with key stakeholders to enhance brand credibility.
> International Partnerships & Vendor Relations – Strengthened relationships with existing vendors, secured new luxury partnerships, and expanded the global sales network.
> Vendor Management – Led vendor onboarding and management, ensuring successful product integration, training, and marketing support for brand consistency.