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Work Background
HSBCInterim Change and Transformation Director
Oct. 2023 - Jun. 2024Worldwide
Institute of Directors (IoD)Ambassador
Jul. 2023 - Mar. 2025Kent, England, United Kingdom
Maxima Consulting, Inc.Global BFSI Client Account Director | COO UK , Ireland and Australia (FTC)
Jan. 2022 - Oct. 2023Kent, England, United KingdomOversaw the strategic expansion and business development for Maxima in the UK, Ireland, and Australia. Drove significant revenue growth by building strong client relationships and expanding service offerings across the Securities Services domain.
CitiInterim Digital Transformation Director
May. 2020 - Dec. 2021London, England, United KingdomLed the delivery of the Data and Digital Transformation program as IT Programme Director. Focused on cost reduction and capability enhancement through strategic IT delivery and vendor management.
Intervention Workforce Solutions- IWSFounder-Director
Mar. 2020London, England, United KingdomInnovative and results-driven interactive Programme Manager with over 25 years of experience across banking, financial services, and technology sectors. Extensive expertise in Target Operating Model (TOM) design, process reengineering, and delivering complex technology and operational change programmes. Proven ability to drive operational excellence, achieving efficiency gains of up to 24% through process optimisation and integration of innovative technologies. Skilled in multi-layered programme planning, risk management, and maintaining strong stakeholder engagement at the C-suite level. Adept at leading teams through the full programme lifecycle, ensuring delivery of impactful solutions within time, cost, and quality constraints. Proficient in methodologies such as MSP, Six Sigma, Agile, and Prince2.
State StreetManaging Director - Regional IT Chief of Staff
Mar. 2017 - Apr. 2020London, Greater London, United KingdomLed EMEA Technology Operations and IT delivery as IT Chief of Staff , driving organisational transformation and cost optimisation initiatives across a 1200-strong technology workforce.
Refresh Consulting GroupManaging Director - Interim Transformation Consultant
Aug. 2015 - Feb. 2017York, England, United KingdomProvided short-term consultancy services across multiple industries, driving transformation initiatives focused on cost optimisation, regulatory compliance, and digital innovation. STC - Finance Transformation Programme Manager
Drax Group · Contract
Nov 2016 - Feb 2017 · 4 mos
Designed a cost optimisation roadmap identifying $4M in savings. STC- Finance Transformation - Regulatory and Legal Engagement Lead
Aviva · Contract
Jan 2016 - Dec 2016 · 1 yr
York, United Kingdom
Led a transformation program merging major pension funds and streamlining processes. STC - Digital Transformation Consultant
Provident Financial Group · Contract
Oct 2015 - Dec 2015 · 3 mos
Bradford, United Kingdom
Developed a new Target Operating Model using cloud-based technology and innovative customer solutions.
Northern Trust CorporationEMEA Funds Services and Regulatory Product Development
Mar. 2014 - Aug. 2015London, United KingdomManaged product development and strategic delivery for the EMEA fund services group, driving process improvements and client experience enhancements.
Northern Trust CorporationSecurities Services EMEA IT CoS
Nov. 2011 - Mar. 2014London Area, United KingdomLed Securities Services IT delivery and supported the EMEA CIO in transforming the IT organisation. Managed a $10M budget and drove significant improvements in productivity and capability maturity.
Bonfield Heath Ltd Managing Director - Client Change and Onboarding Consultant
Apr. 2007 - Dec. 2010London, England, United KingdomProvided specialised consultancy services for financial institutions, focusing on IT transformation and business process optimisation. STC - Front Office Technology Client Engagement ConsultantSTC - Front Office Technology Client Engagement Consultant
Hermes Asset Management inc · Contract
Dec 2009 - Dec 2010 · 1 yr 1 mo
London, United Kingdom STC - Information Technology Project Manager
Equifax · Contract
Jul 2009 - Nov 2009 · 4 mos
Bradford, United Kingdom PM/BA STC - Consultant Senior Technology Client Implementation PM/BA
Northern Trust Corporation · Contract
Jul 2008 - Jun 2009 · 1 yr 1 mo
London, United Kingdom STC - Life and Pensions Consultant Senior PM/BA
Aviva · Contract
Dec 2007 - Jul 2008 · 8 mos
York, United Kingdom PM/BA STC - Consultant Senior Technology PM/BA
Northern Trust Corporation · Contract
Jun 2007 - Nov 2007 · 6 mos
London
J.P. MorganEMEA Head of Investment Outsourcing Client Delivery - JP Morgan WSS
Aug. 2005 - Apr. 2007London, United KingdomLed business analysis and QA efforts within the bank’s WSS division, improving operational efficiency and aligning IT delivery with business goals.
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