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Work Background
Computer Aided Instruction Project Manager for the NH90 Program
MoDComputer Aided Instruction Project Manager for the NH90 Program
Jun. 2007Scorm 1.2 content assessment and test in e-Learning platforms
Systems Department Manager
Army Information Systems and Computer CenterSystems Department Manager
Oct. 2006 - Jan. 2007
Information System Project Manager
Army Information Systems and Computer CenterInformation System Project Manager
Feb. 2006 - Sep. 2006
Software Support Logistics Project Manager for the NH90 Program
MoDSoftware Support Logistics Project Manager for the NH90 Program
Oct. 2004Logistics and Industrial Production software related. -Leads the MoD support for software products. -Manages the activities of a software support team and oversees overall team performance. -Resolves escalated issues. Monitors the software support team’s performance toward response and resolution metrics. -Manages staffing levels and support coverage. Refines support policies and procedures. -Ensures the highest levels of standards compliances. -Maintains technical knowledge base and software documentation. -Assists MoD with the installation and configuration of software products.
Project Software Department Manager
Army Information Systems and Computer CenterProject Software Department Manager
Oct. 2003 - Aug. 2006- Manage Online Software Development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control and closure. -Work collaboratively with development team, lead architect and the director board to determine technical direction and approach to system design and implementation, including both brand products and supporting systems. -Create, manage and track project vehicles, including, but not limited to: --Project schedules --Detailed project plans --Project scope statements --Cost estimates --Resource plans --Risk and issues logs --Status reports

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