PradaDirector of Global Customer Operations
Jan. 2001 - Jan. 2004Toscana, ItalyAs I identified important issues in the US market for Prada linked to the lack of coordination with our headquarters in Italy, I pitched to the owner a new role based in Italy. He created my position and I moved to Tuscany to build my new team with 54 existing employees to handle all worldwide regions. We managed all orders and exports ($1B in total) for all the brands of the Group at the time: Prada, Prada Sport, Miu Miu, Church, Jil Sander, Helmut Lang, Alaia. We implemented synergies among production, logistics, and all foreign subsidiaries to optimize the industrial cycle, exports and internal communications. This resulted in deliveries in line with the requirements of each market, increased sales at retail, and lowered end-of-season inventories.