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Work Background
TGLABSenior Project Manager
Dec. 2024Vilnius, Vilniaus, LithuaniaAs a Project Manager I oversee the full delivery lifecycle of iGaming platform solutions, leading cross-functional teams to ensure timely and successful project execution for multiple customer brands. I collaborate with senior leadership to align customizations with the platform’s vision, manage the processes, and handle stakeholder communication, risk management, and reporting. I am also responsible for customer requirements, budgets, and ensuring overall project success.
Rdi Sfotware BrazilBusiness Technical Analyst
Mar. 2024 - Dec. 2024São Paulo, São Paulo, BrazilDesigned functional and technical specifications to enhance systems for the fast-food industry. Optimized workflows by aligning client requirements with system solutions, focusing on order accuracy and service speed. Collaborated with development teams, ensuring technical changes met performance, scalability, and security standards. Communicated system architecture to stakeholders and supported quality assurance efforts.
IntellTechLead Project Coordinator
Aug. 2023 - Mar. 2024Foz do Iguaçu, Paraná, BrazilLed software development teams for prominent mining industry clients, including Base Metals Canada, Vale, Gerdau, and Antamina. Managed project schedules, resource allocation, and ensured on-time delivery of high-quality solutions. Addressed system performance challenges and scaled solutions to meet the needs of large-scale mining operations. Fostered strong client relationships, resolving conflicts and aligning project goals with client expectations.
IntellTechBusiness Analyst
Aug. 2022 - Jul. 2023Foz do Iguaçu, Paraná, BrazilDefined and documented technical requirements for mining operations, working with key clients such as Anglo American, Vale, Cedro, and MRN. Managed product backlogs and drove efficiency improvements across mining processes. Created prototypes, generated technical documentation, and led training sessions to enhance team competency in mining technologies and systems.
Frt Travel GroupBusiness Analyst
Dec. 2020 - Jul. 2022Foz do Iguaçu, Paraná, BrazilDefined and documented technical requirements for CRM and ERP systems to streamline operations in the tourism and hospitality sector. Managed product backlogs, prioritizing tasks to deliver features that enhanced customer relationship management and operational efficiency. Developed prototypes and technical documentation to support seamless system improvements. Collaborated with the sales team to qualify leads, focusing on solutions tailored to the unique demands of the travel and hospitality industry.
Desbravador SoftwareTechnical Support Analyst
Oct. 2019 - Apr. 2020Chapecó, Santa Catarina, BrazilImplemented and configured software systems tailored for the tourism and hospitality industry, seamlessly integrating with platforms like Omnibees for central reservations, Booking.com for global online distribution, and HotelBeds for B2B inventory management. Optimized system performance by troubleshooting technical issues and delivering advanced support to minimize downtime for hotels and travel operators. Designed customized dashboards and reports to provide actionable insights, enhancing decision-making in occupancy rates, revenue management, and guest satisfaction.
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