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Work Background
JPMorganChaseSoftware Developer
Mar. 2023 - Aug. 2024Wilmington, Delaware, United StatesI write and maintain Spring-based microservices that support Front-End and Back-End operations. Depending on their migration journey, these services are deployed to our on-premises cloud or AWS.
JPMorganChaseQA Analyst + Automation Engineer
Sep. 2018 - Mar. 2023Wilimington, DEI continued to support the project I was assigned to when I was with CAI by performing QA testing on a vendor product's Front-End and APIs.
Computer Aid, Inc.QA Analyst
Jan. 2018 - Sep. 2018Wilmington, Delaware- Performed integration testing on the client's applications to ensure code turnovers to User Acceptance are free of as many defects as possible
- Wrote Java/Selenium scripting to automate this testing and to also enable programmatic retrieval of pertinent information from internal web-based tools
- Analyzed pain points in the existing workflow to determine if those elements are defects or opportunities for enhancement
- Assisted the larger team in the triaging of systematic and environmental issues that are blocking testing and development efforts
Delware State PoliceTechnical Support Specialist
Oct. 2016 - Jan. 2018Dover, Delaware AreaI assist troopers and other support personnel with issues regarding system configurations, AD and Exchange settings, and other Windows-based environment issues. I lead a project to update and develop the KACE K1000 used for ticketing and asset management into a useful product that enables users and staff to better report issues and to track trends in support problems.
The Cloud GeeksSupport Technican I
Apr. 2016 - Oct. 2016Dover, Delaware AreaI returned to the Cloud Geeks after relocating back from Boston, resuming my role as front-line support for our business to business IT support services.
RandstadTechnical Writer
Apr. 2015 - Oct. 2015Wilmington, DelawareI am on contract at a leading banking firm to evaluate and document a major development effort.
The Cloud GeeksSupport Technican I
Sep. 2014 - Apr. 2015Dover, Delaware AreaI typically deal with on-site and remote support of networks, web apps, and hardware. I also generate web content.
Comics and GamingAssistant Manager
May. 2014 - Sep. 2014Bethany Beach, Delaware
Black Shell GamesLead Balance Tester
Dec. 2013 - May. 2014Primary project is SanctuaryRPG, an ASCII Rogue-like terminal-based game. Planned release date is 4/30/14. SubReddit: http://www.reddit.com/r/sanctuaryRPG
Game Website: http://blackshellgames.itch.io/srpg
CardConfidantsWeb Content Editor
Jan. 2013 - Jan. 2017I did development and, along with two others on the editorial team, editing for a Magic and Hearthstone community website, CardConfidants.com. I also interacted with readers and fans via the website's twitter account. The site is still open, but mostly inactive since I have pretty much stepped away from playing Magic or being involved with the player community.
Stonecoast ReviewDigital Content Editor
Jan. 2013 - Jan. 2014I worked with the genre and head editors to keep the website up to date and prepare selected works for publishing. Utilized inDesign for initial layout and GIMP for cover design. Worked with HP Magcloud to publish the hard copy. Issue 1 is available here: http://www.magcloud.com/browse/issue/648889 or at the Review's webiste: www.stonecoastreview.com
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