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Work Background
ENGLISHOUREnglish Teacher
Oct. 2022Dublin, County Dublin, Ireland• Teach a variety of English language classes to students of different ages, backgrounds, and abilities
• Implement a communicative approach to teaching, emphasizing speaking, listening, reading, and writing skills
• Develop and deliver engaging, interactive lessons and activities to foster student learning and motivation
• Engage with students in one-on-one and small group settings
• Evaluate student progress, provide feedback, and design individualized learning plans
• Lead extracurricular activities such as debates, discussion groups, culture trips (museums) and film screenings to promote language learning
• Collaborate with colleagues to coordinate curriculum, share resources, and review student performance
CSO (Central Statistics Office Ireland)Census Enumerator
Apr. 2022 - Sep. 2022Dublin, County Dublin, Ireland-Deliver and Collect Census Forms from assigned district
-Assist the households in filling the forms. -Analyses data and authenticity of the information given
-Analyses data, identify trends and give feedback to administrators.
TinderTrust and Safety/Global Escalations
Apr. 2021 - Apr. 2022Dublin, County Dublin, Ireland-Enforce our Community Guidelines & Terms Of Service. -Review and investigate reports of potential violations of Tinder’s policies and handle escalated emails
-Participate in creating and refining Tinder user policies
-Work with law enforcement and other state agencies to mitigate risk and investigate potential violations. -Work closely with stakeholders to resolve disputes/reports, e.g. PR, Legal & other cross functional teams
AirbnbPersonal Safety Specialist
Jan. 2019 - Aug. 2020County Dublin, IrelandCrisis Management role: - Investigating cases involving trauma or personal harm or brand risk.
- Maintaining high levels quality and of privacy while performing investigations, and comprehensively documenting investigations through written reports.
-Educating customers to promote positive experiences while maintaining the security of the platform. -Managing cases involving damages, monitoring suspect accounts and inappropriate content to identify and report trends and online risk.
- Working with our Policy team on drafting new policy, identifying gaps and areas for improvement to enhance internal policies and tools.
AirbnbProduct Specialist
Jul. 2014 - Oct. 2019County Dublin, Ireland-Worked on Bug Buddy system where we assessed how bugs were reported and made recommendations to stakeholders to improve process. -Also, I trained cross functional teams on how to report bugs and identify false positives.
AirbnbPremium Support Specialist
Jul. 2014 - Dec. 2018County Dublin, IrelandDuties included:
-Supporting clients through phone, email and messenger. -Investigating reports of system issues to determine if they false-positives or actual technical issues on the site. -Voyage Champion for CS English: Disseminating information of new tools and processes.
-Team Meeting presenter: Presenting weekly updates on relevant information for team for product updates and OCM updates. -Project: Researching and providing feedback on improving user issues (UI) classifications. -Knowledge Management (workflow resource) report process
O'Neills Irish BarAssistant Manager
May. 2013 - Nov. 2013Seville, Andalusia, Spain-Displayed excellent customer service and cash handling skills.
-Processed and documented accounts for bar
-Coordination and management of stock taking.
-Ran in house promotions to entice business
-Promoted the business through online initiatives
-Trained in new staff on hospitality and bar procedures
I.E.S. Gustavo Adolfo BécquerEnglish Teacher: Secondary level.
Jan. 2011 - Dec. 2012Sevilla Area, SpainDuties included:
-Preparing and delivering lesson plans.
-Delivering classes in philosophy, engineering, natural science and mathematics, through English, to a bilingual classes.
-Mentoring and facilitating students in project work and preparation for formal/state examinations.
-Coordinating culture day’ i.e. presenting the different cultures of the visiting teachers employed in the school to both students and staff.
One More Robot MagazineDistribution Manager
Jan. 2009 - Dec. 2015Lucan, Co DublinDuties included:
-Overseeing storage , handling and distribution.
-Using computer software to track goods from origin to delivery.
SR Technics GroupAircraft Mechanical Engineer
Jan. 2002 - Dec. 2006County Dublin, IrelandDuties included:
-Overhauling aircraft.
-Base Maintenance: Inspecting, repairing and maintaining of aircraft (Airbus A320, A330, A340 and Boeing 737, 747).
-Line Maintenance: Transiting of live aircraft, inspecting of aircraft logs for pilot and cabin gripe sheets. -Assisting in push or tow of aircraft to and from stands/hangars. Repairing and maintaining of aircraft on line.
-Working on all areas of aircraft including Jet Engines (engine change and repairing and exchange of components), Cabin (air conditioning).
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