mParticleSenior Product and Project Manager
May. 2021 - Dec. 2022Denver, Colorado, United States• Program managed the Product-Led Growth (PLG) initiative, partnering with Sales, Marketing, and Engineering, which became the top priority for H1 2022, contributing to $250,000 in monthly cost savings.
• Directed projects across multiple domains, including MarTech, data integrations, and open-source SDKs, working closely with the Audience and Developer Tools teams to optimize product offerings.
• Reported directly to the Chief Product Officer, leading the creation, hiring, and management of the Technical Project Management team, and driving the company-wide migration to the Product Development Lifecycle (PDLC) and Software Development Lifecycle (SDLC) in Jira.
• Enhanced collaboration and communication between Product and Engineering teams, continuously iterating on processes to boost efficiency and alignment, and implemented improvements to both inter-team and intra-team workflows.
• Served as a cross-functional problem solver, organizing and optimizing processes for various projects, before transitioning them to new PMs or teams to ensure sustained success.
• Engaged with the Customer Advisory Board to gather valuable feedback, translating customer insights into actionable product improvements, while fostering a customer-centric approach across the organization.