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Work Background
GLGNetwork Member GLG
Oct. 2023United KingdomAs a GLG Network Member, I bring more than 20 years’ of experience in the financial services industry to help clients solve some of their toughest business challenges around utilising and implementing finance solutions to expand business opportunities. GLG is the world’s insight network. It connects decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Its network of experts is the world’s largest and most varied source of first-hand expertise.
UK Business Mentoring LtdDirector
Sep. 2020 - Jan. 2025Berkshire, England, United Kingdom
AW Business Solutions LtdDirector and Business Advisor
Aug. 2020Trading as UK Business Mentoring, I combine 20 years of experience in asset finance with a passion for growing business and helping people to establish myself as a business mentor.
Hitachi Capital (UK) PLCHead Of Operations
Apr. 2018 - Oct. 2019Staines, Surrey, United Kingdom
Hitachi Capital (UK) PLCGroup programmes Operations Manager
Oct. 2015 - Apr. 2018
Dell - Corporate Business GroupDFS Account Manager
Apr. 2007 - Sep. 2015
Dell - Corporate Business GroupGlobal Account Manager
Jan. 2007 - Sep. 2015- Acting as set point of contact for existing customers for all Operational and Strategic issues under the Dell Financial Services vendor programme - Responsible for strategic relationship with customers across EMEA - Liaising with US and Asia Pac counterparts - Responsible for pricing and providing quotes for extended projects - Liaising with vendor for leasing offers and provide training - Resolve customer specific issues and queries - Ensure customer tailored solutions - Implementing processes for new customers - Travelling to meet customers and participate in high-level meetings - Support in winning new accounts - Providing reporting for management e.g. forecasting, commission reporting and awards programme - Providing training internally for global customers to ensure focus on this specific customer group - Participating in Six Sigma projects initiated by customers - Initiating mentor programme with HR to ensure sharing best practices and experience sharing
CITVendor Funding Manager
Oct. 2005 - Mar. 2007Reconciliation of invoice backlog; managing team of 7; setting up and securing processes for future funding
CITLifecycle manager
Dec. 2003 - Oct. 2005Arranging backoffice activities and ensuring customer's satisfaction with on-going processes
CITAdministrator, Benelux team
May. 2002 - Dec. 2003
KPN TelecomProduct Manager
Dec. 1999 - Mar. 2002• Responsible for the introduction and outfacing of mobile accessories according to our present and previous range of mobile phones. This includes:
Co-operate with current suppliers Identify new suppliers for introduction of innovative products
Create and develop all sales and marketing collateral
Research and compilation of competitive analysis
Negotiate service and warranty for mobile accessories
Store layout for mobile accessories
Responsibility for pricing Responsibility for stock
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