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Work Background
Church World ServiceOperations Manager
Apr. 2023Lancaster, PAOversee human resources, facilities, purchasing and procurement, security, and IT functions for a rapidly growing local office of a global nonprofit organization. Train staff on global policy development and design and enforce local office policies. Assist with timeline and related training for planned server migration. Assist with contracts and agreements, staff onboarding and training, staff development and coaching, recruitment, intern program recruitment and development, office and real estate search and lease negotiation, and more. Organize all-staff meetings, supervisor training, and special events.
ConstellationUniversity Recruiter
Feb. 2022 - Oct. 2022RemoteFacilitated intern recruitment program partnering with 200+ hiring managers, placing approximately 200 interns in a variety of fields including engineering, IT, and finance in positions in 20+ locations in six states. Recruited candidates using Handshake, Simplicity, College Central, and career fairs. Used Taleo to review candidates and process their onboarding. Screened resumes, scheduled and conducted interviews, and helped make hiring decisions. Partnered with divisional leadership and HR teams to facilitate a streamlined process. Coordinated event recruitment for national Talent Acquisition team. Coached talent acquisition members on best practices for recruiting college and university students and graduates. Facilitated full-time job offers for university candidates and created systems to track and manage the entire university recruitment program on a SharePoint site and Microsoft 365.
Franklin & Marshall CollegeEmployment Manager
May. 2018 - Feb. 2022Lancaster, Pennsylvania AreaDeveloped and lead F&M’s first Student Employment Office serving 1,200 annual part-time employees with 200+ supervisors, over 80 departments, and a $1.6 million budget. Talent Engagement - Onboarded hundreds of new employees each year, managed employment paperwork process, created employment and job records in HRMS, and designed curriculum for and provided new employee orientation for new hires through both in-person events and LMS offerings. Human Resources policy development – Established policies regarding fair hiring practices including position description templates. Assisted supervisors in crafting job descriptions so that they represent positions' tasks, duties, and responsibilities. Led working group to establish pay grade system. Worked across divisions to educate and enforce employment policies. Organized campus job fairs for both on-campus jobs and off-campus positions for current students. Facilitated training and coaching to supervisors on recruitment and management principles and F&M policies. Helped Administer Handshake, our higher ed job board. Helped employers navigate the collegiate recruiting software, set up accounts, and post open positions. Lead career search workshops and conduct mock interviews. Served on several staff search committees. Served for a year on the college’s Budget Priorities Committee which advises F&M’s President on the college’s $150 million budget. Selected, hired, and managed multiple student employees each year and a full-time support staff member. Conducted data analysis on student employment participation and conducted annual surveys of students and supervisors using Qualtrics and Google Forms. Connected student employment outcomes to NACE competencies. Facilitated file and data transfer to Google Shared Drive system. Edited Student Employment website section.
Delaware County Community CollegeAdjunct Faculty Instructor
Aug. 2015 - May. 2017Media, PAInstructed INT 100, Student Success, a 3-credit course for new students covering both the hard skills (studying techniques/writing) and soft skills (motivation, time management, communication, asking for help, etc.) for success in both school and career. Utilized a variety of technological and instructional methodologies to engage students, including hybrid course elements via LMS. Developed lesson plans, grade assignments, and use faculty grading software. Helped students with career exploration and job search skills.
Delaware County Community CollegeStudent Employment & Work Study Coordinator
Jun. 2014 - Jan. 2018Media, PAManaged robust work-study program with an $800,000+ budget and 300+ employees in over 50 on-campus departments and 40 off-campus non-profit worksites - providing financial aid approval for work-study eligibility, job placement, HR support, and payroll onboarding. Built relationships with employers and supervisors to market our school and students to develop job opportunities. Recruited and placed interns at nonprofits. Assisted in Department of Education annual reporting through data analysis. Coached and supported supervisors. Facilitated workshops on job search skills, resume writing, and interviewing. Provide training to departments and community members related to Career Coach. Facilitated job search workshops and mock interviews with a workforce development program.
MidAtlantic Employers Association (MEA)Contract Trainer
May. 2013 - Jun. 2014King of PrussiaAs a Contract Trainer at Midatlantic Employers' Association, I provided a variety of professional development workshops, engaging employees and supervisors on issues such as employee motivation, communication skills, supervision basics and more.
Delaware County Community CollegeJob Developer and Locator
May. 2013 - May. 2014Media, PAResearched and developed employer partnerships to connect current and former DCCC students to internships, work-study placements, and long-term employment. Represented the college at Chamber of Commerce events, employer visits, and more. Presented workshops on job search strategies. Assisted in the organization, development, and marketing of multiple campus job fairs with 40-60 employers attending.
American Home Life InternationalProgram Director
May. 2013 - Jul. 2013Media, PAOversaw all details of a Chinese ESL tour group/camp including: host family recruitment, staff recruitment, background check screening and hiring, trip details, group reservations (events, busing and more), orientations, crisis management and more. During the experience we had a serious public health crisis in which I provided all necessary oversight including moving students, managing 4 categories of quarantine status, communicating with vendors, families, AHLI staff, and public health officials.
Operation WarmDirector of Development Initiatives (Fundraising/PR/Marketing)
Jul. 2011 - Apr. 2013Chadds Ford, Pennsylvania, United StatesFacilitated a variety of fundraising and marketing initiatives including social media and design, web development, cause marketing campaigns with both small and mid-size businesses, and public relations. Aligned campaigns with business partner brands. Coordinated large-scale events. Participated in large cause marketing campaign that was featured on hundreds of radio stations across the country. Sourced, recruited, screened, and selected interns and staff via college career fairs, campus events, print and digital media, and campus visits. Developed and supervised college intern programming. Represented the organization with print, radio, and television interviews. Developed a social media, marketing, and public relations calendar and supervised a full-time graphic designer. Conducted foundation research and reviewed grant proposals. Participated in web site design and updating.
Eastern UniversityStudent Activities Coordinator/Resident Director/Commuter Adviser
Jul. 2008 - Jun. 2011St. Davids, PAAdministered a co-ed residence hall. Designed workshops for student leaders on a variety of topics including diversity and inclusion. Provided academic and career advising and support for struggling students each semester and facilitated time management and study skills workshops. Responded to student issues and crises. Developed innovative campus recreational and educational programs helping to revitalize campus student engagement using creative marketing and outreach. Helped plan several major parts of Orientation. Recruited, interviewed, selected, trained, and supervised 120 employees.
JP Centre/South Main StreetsExecutive Director
Jun. 2007 - Jun. 2008Led community and business development non-profit in Boston, MA. Provided all administrative oversight including budgets, staff, fundraising, and programs. Recruited and selected volunteers and staff. Partnered with the City of Boston, local artists, and architects for a park redesign project. Oversaw grant programs and contract employees. Coordinated First Friday art and business events with hundreds of attendees each month. Supported the Board of Directors, planned meetings, and provided monthly reports. Assisted in the coordination of a grant making program.
Organized large-scale events and represented the organization with businesses, donors, and elected officials. Solicited donations in-person and via email solicitations and events.
offyourbackshirts.comFounder/Owner
Jan. 2006 - Jul. 2009Boston, Massachusetts, United StatesFounded former business, Off Your Back Shirts, an online clothing retailer specializing in organic, fair trade, and sweatshop-free apparel. Sourced, recruited, screened, and hired interns, consultants, and staff. Posted on college jobs and presented at campus events at Northeastern University, Harvard Law School, and Boston University. A portion of each purchase was donated to a nonprofit of the customer’s choice. Developed partnerships with regional and national nonprofits. Wrote press releases and managed marketing, product development, website design, production, and shipping. Posted on job boards, recruited and hired staff and interns.
StarlightDirector
Jul. 1999 - Dec. 2004Boston, Massachusetts, United StatesLed program serving 800+ homeless individuals, providing 8,000 articles of clothing, 5,000 meals, and case management services. Oversaw fundraising, street outreach, drop-in center, case management, counseling, and crisis response to adults and youth struggling with homelessness, substance abuse, and mental health issues. Sourced, recruited, screened, and trained hundreds of volunteers/interns and facilitated staff hiring. Helped the organization receive its first federal and municipal grants and was responsible for all grant reporting. Represented the organization with donors, local churches and community partners, nonprofits, and government officials. Chaired a state-wide public policy committee related to youth homelessness, meeting with local, state, and federal officials. Spoke to groups of 5 to 1,500 at numerous events throughout Massachusetts and New England. Organized and emceed three conferences related to homelessness services. Coordinated New England-wide federal grant writing training with a national partner for the Federal Department of Health and Human Services with the state's Lieutenant Governor as a guest speaker. Provided nonprofit consulting and capacity building in local nonprofits as part of a large federal grant program. Coordinated quarterly newsletter, fundraising events, and annual appeals.
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