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Work Background
Business Development & Strategic Partnerships, EMEA
UberBusiness Development & Strategic Partnerships, EMEA
Jan. 2019 - Jun. 2024London, United Kingdom- Identifying consumer-facing partnership opportunities in line with business strategy - Leading deal term identification and multi-stage negotiations / contracts with the biggest global brands, as well as SMEs - Managing internal stakeholders across a matrix organisation and business-casing deals
Business Development & Partnership Strategy, EMEA
UberBusiness Development & Partnership Strategy, EMEA
Jan. 2019London, United Kingdom- Identifying consumer-facing partnership opportunities in line with business strategy - Leading deal term identification and multi-stage negotiations / contracts with the biggest global brands, as well as SMEs - Managing internal stakeholders across a matrix organisation and business-casing deals
Senior Manager, New Mobility Strategy & Operations, UK&I
UberSenior Manager, New Mobility Strategy & Operations, UK&I
Oct. 2017 - Dec. 2018London, United Kingdom- Expanded Uber’s role in the UK beyond ride-sharing into end-to-end travel and journey planning - Partnered with UK brands to create in-city experiences, leveraging Uber Ride-sharing and Eats - Product managed Uber's Access and Assist, Uber's accessibility products - Managed a team of 3
Senior Manager, New Mobility Strategy, UK&I
UberSenior Manager, New Mobility Strategy, UK&I
Oct. 2017 - Dec. 2018London, United Kingdom- Expanded Uber’s role in the UK beyond ride-sharing into end-to-end travel and journey planning - Partnered with UK brands to create in-city experiences, leveraging Uber Ride-sharing and Eats - Product managed Uber's Access and Assist, Uber's accessibility products - Managed a team of 3
Consultant, Organizational Change Management
Commonwealth Bank of AustraliaConsultant, Organizational Change Management
Feb. 2015 - Oct. 2015Sydney, AustraliaStrategy & Negotiations: - Completed business case development and negotiations with senior leadership for additional FTE due to 300% project scope increase, resulting in budget reallocation for 3 new FTE and successful completion of 6 releases - Identified obscure program risk, impacting 5,000 downstream employees, and leveraged cross-functional relationships to build a business case and convince leadership to delay release, saving AUD 3m in lost revenue Communications & Project Management: - Developed and delivered enterprise-wide change strategy for 7 successful and simultaneous program releases of an AUD 60m Risk and Compliance program impacting 60,000 global employees - Supervised a cross-functional team of up to 4 as the change management work stream lead overseeing strategic change plans including training, enterprise-wide communications, and senior stakeholder engagement
Management Consultant
Slalom ConsultingManagement Consultant
May. 2012 - Jun. 2014Greater Denver AreaCompleted projects in Organizational Change Management, Project Management, Customer Relationship Management, and Customer Relationship Marketing. Industry focus on retail and luxury hospitality/tourism clients. Business Development & Influencing: - Identified opportunities and sold 2 contracts resulting in USD 50,000 revenue through relationship development - Advised VP on USD 10m strategic customer marketing portfolio investments for USD 1.4bn travel company Project Management & Customer Engagement: - Drove 20% under-budget implementation as the project manager for e-Commerce websites and digital marketing campaigns, including budget, issue, and partner management and steering committee reporting International Stakeholder Management: - Defined change readiness and localisation playbook for rollout of 33-country, USD 70m project, driving adoption as the business readiness lead and key contact for 2,000+ cross-functional resources for global retail company
Consultant, Management Consulting
AccentureConsultant, Management Consulting
Mar. 2010 - May. 2012San Francisco Bay AreaManagement Consultant (2010-2012), Management Analyst (2007-2010), Customer Engagement Strategy Leadership & Relationship Building: - Selected by Accenture executives to repair a previously damaged client relationship during a customer experience project, impacting USD 100m of revenue resulting in repaired relationships up to the SVP level - Facilitated process and technology training for 100+ client employees during USD 4m CRM project Project Management & Teamwork: - Headed a team of 8 Accenture resources during innovative customer experience project affecting 10,000+ employees, resulting in on-time and on-budget deliverables despite 30% reduced timeframes Analytical Problem Solving: - Analyzed company-wide management practices and liaised with 20+ cross-functional stakeholder groups resulting in identification of 500 redundant business process methods leading to 60% efficiency improvements - Performed a detailed assessment of end-to-end marketing operations and campaigns and provided best practice recommendations for customer loyalty program of a large international hotel company
Analyst, Management Consulting
AccentureAnalyst, Management Consulting
Sep. 2007 - Mar. 2010San Francisco Bay AreaSee above
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