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Work Background
Memorial Healthcare SystemConsultant - Workforce Technology
Mar. 2025Hollywood, Florida, United States
Progyny, Inc.People Analytics Associate
Apr. 2022 - Dec. 2024New York, New York, United States• Served as the Workday Subject Matter Expert (SME) and primary point of contact for strategic HR analytics and reporting, directly advising the CHRO on system capabilities, data-driven insights, and process optimization to align Workday HCM with business objectives
• Led the implementation and optimization of the Workday HCM Suite, including Recruiting, Onboarding, Payroll, Time and Labor, Benefits, Absence, Talent, and Learning
• Configured and streamlined Workday business processes to improve HR workflows, increase automation, and ensure compliance
• Managed Workday security roles and permissions while collaborating with external auditors to maintain security controls and ensure SOX compliance
• Partnered with cross-functional teams to automate processes and optimize software integrations, enhancing overall efficiency
• Developed and enhanced custom Workday reports and dashboards to track key HR metrics, empowering executives with data-driven insights for strategic decision-making
• Created training materials and documentation to support HR teams and end-users in navigating Workday functionalities
• Troubleshot and resolved Workday issues, working cross-functionally to eliminate inefficiencies and improve system performance
• Developed, monitored, and maintained a Microsoft Copilot-powered HR FAQ chatbot, revolutionizing employee experience by offering instant, accurate responses and improving HR service efficiency
• Led a team of four consultants and an HR intern in data migration, cleansing, and Workday process optimization Achievement: Identified miscalculations in reports, implemented system fixes, and automated manual reporting—saving over $100K Received a Critical Impact Award for identifying and mitigating a significant security risk, reinforcing compliance and data protection standards
Emigrant Bank and All Affiliates and SubsidiariesHuman Resources Information System Analyst
Jun. 2019 - Mar. 2022New York, New York, United States• Administered and maintained HRIS and payroll systems (ADP, Kronos, Tallie), ensuring data accuracy, compliance, and secure system access
• Led the annual company-wide employee evaluation and compensation project independently, partnering directly with all department heads to ensure timely completion and prepare essential reports and presentations for the Compensation Board
• Transformed a fully paper-based compensation process into a digital workflow, reducing the project timeline from four months to two months while enhancing manager and employee experience through automation and training
• Developed and optimized HR reports on compensation, payroll, and workforce trends, empowering executives with data-driven insights
• Designed and implemented a company-wide Succession Planning strategy, ensuring talent readiness and leadership pipeline development
• Configured and managed security roles and permissions within HRIS, ensuring proper access control and data protection
• Led system audits and reconciliations to ensure HR, payroll, and benefits data integrity, reducing discrepancies and improving reporting accuracy
• Collaborated with IT and finance teams to integrate HRIS data with financial, payroll, and compliance systems, ensuring seamless cross-functional workflows
• Oversaw HR compliance reporting (EEO-1, VETS 4212, Affirmative Action) by leveraging HRIS automation to streamline submissions
• Reduced HRIS data discrepancies by 30% through proactive audits and process automation, improving payroll and benefits reporting accuracy
HUGO BOSSPayroll Specialist
Mar. 2017 - Jun. 2019New York, New York, United States• Prepared and processed biweekly Payroll for over 2,000 employees in 25 states and 4 Canadian provinces
• Reviewed employee data feed from SAP to ADP and communicated with HRIS to ensure the integrity of the payroll data
• Maintained 885 employee commission records in SAP commission tool Callidus Cloud
• Executed Kronos and ADP eTime time and attendance data to interface with Payroll
• Input retro salary changes, earnings adjustments, commissions, clothing allowances, severances, and bonuses in ADP PayForce
• Communicated with Regional and Store managers to receive all hours worked and commission earned per employee
• Ensured ADP Canada had all necessary information needed to process Payroll, calculated, and provided Statuary hours when needed
• Analyzed system issues and causes of payroll discrepancies, put solutions in place to improve and automate processes
• Partnered with the benefits department to correctly set up all employee deductions such as HSA, 401k, medical/dental/life insurance in the system • Processed and mailed out all manual/out-of-cycle checks as required
• Supervised Benefits/Payroll intern in submitting garnishment and tax orders to ADP through Smart Compliance
• Served as report writer; creating and running all Payroll related reports using ADP Reporting, PayForce query, Pay@work, and ROI Canada
• Worked with Accounting on month-end closing and providing Payroll GL, Accrual, and Man-Year Headcount reports
• Provided the information requested by auditors
• Trained new Payroll Manager and Payroll Coordinator on all reporting and payroll procedures
Forrest Solutions GroupPayroll Specialist
Jul. 2016 - Nov. 2016New York, New York, United States• Responsible for the preparation and processing of biweekly Payroll for over 1,200 employees in 35 states
• Reviewed and verified the accuracy of all approved overtime logs and employee data change forms submitted by managers
• Tracked and deducted all garnishments and other special payroll deductions
• Handled the administration of the electronic timekeeping system and ensured valid data transfers to payroll service
• Performed comparison reports, comparing current vs. prior Payroll to audit over and underpayments before the pay date
• Communicated actively with Operations, HR, Billing, and AR to review cross-departmental impacts and ensure proper flow
• Researched and resolved questions from both managers and employees concerning the processing of payroll information such as PTO, FMLA, banking, garnishments, employment verifications, retroactive pay calculations, bonus pay, tax questions, and other changes • Trained two new employees on staffing and outsourcing payroll procedures Achievement: Located $54,000 overcharge of Workers Compensation and worked with Paychex to receive credit.
Forrest Solutions GroupPayroll & Billing Analyst
Jan. 2016 - Jul. 2016New York, New York, United States• Reviewed and entered 300+ employee time cards per week
• Generated and delivered invoices via client portals, email, and mail
• Exported employee data from Bullhorn and imported to Paychex for weekly check and direct deposit processing
• Communicated with the HR department to ensure the integrity of the payroll data, including data related to new hires and terminations • Resolved questions from employees regarding banking, garnishments, employment verifications, taxation, and other changes
• Provided clients and managers with Certificates of Insurance for contract compliance purposes
Girl Scouts of the USAIT Billing Coordinator
Aug. 2015 - Jan. 2016New York, New York, United States• Uploaded and organized invoices, purchase orders, SOWs and contracts in Box.com
• Assisted internal users with all arising issues in DocuSign as an administrator
• Communicated with IT vendors, contractors, consultants and customers regarding all outstanding payments
• Provided vendors with payment information using the Abila accounting system
• Extracted weekly PO reports, monitored remaining amounts per vendor and requested new PO numbers as needed
• Maintained and tracked all invoices received in the IT invoice mailbox • Generated Excel spreadsheet to capture all yearly and quarterly council invoices
• Updated IT operating budget and contractor/consultant spreadsheets with actual expenditures • Prepared monthly and yearly expense accruals
BMW of ManhattanBilling Clerk
Dec. 2014 - Aug. 2015New York, New York, United States• Monitored the dealer availability reports pipeline and tracked the status of orders/vehicles
• Stocked in all-new BMW and Mini cars, swap-ins, and motorcycles
• Updated vehicle-related details to provide salespeople with vehicle correspondent stock numbers
• Reviewed all deals for accuracy, i.e., finance reserve, taxes, registration fees, manufacturer rebates, and any other special programs
• Securely funded contracts before submitting to bank
• Prepared all required financial and DMV paperwork
• Examined documents submitted for motor vehicle titles and registrations
• Posted manual journal entries, floor plans, and any other posting as required
• Created invoices for all towed vehicles
• Communicated with service and warehouse workers to provide needed stickers and dealer tags
• Maintained DMV inventory levels and accepted documents/plates in the system
CitiAnalyst Intern – Regulatory Reporting and Control
Jan. 2014 - Jul. 2014New York, New York, United States• Ensured firm compliance to SEC Rule 10b-10 through trade confirm delivery fulfillment
• Investigated, resolved, and escalated unprocessed trade confirm and prospectus exceptions to minimize regulatory exposure
• Produced and validated accuracy for daily regulatory reports using Excel advanced formulas, lookup features, and pivot tables
• Updated, monitored, and distributed monthly management metrics report
• Created new procedure manuals and updated all existing departmental procedures
• Created and modified trend trackers for ISG manager’s control assessments
• Created and modified the monthly management report that documents all open and closed items • Provided trade confirmations and evidence of fulfillment for Internal and External Audits
• Assisted in preparing monthly Government Sponsored Enterprise (GSE) attestations
• Uploaded required documents and managed group’s SharePoint site as needed
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IT Tier 1 Support @ University Hospital of the West Indies