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Work Background
SidekicksProcess and Business Development Manager
Jun. 2024 - Apr. 2025Toronto, Ontario, Canada• ClickUp Champion (Systems Administrator)
• Data Entry/Transcription • Marketing/Creative for development
• Business Development
STUDEOSales Development Manager
Mar. 2023 - Dec. 2023Toronto, Ontario, CanadaStudeo - Revolutionary AI Platform that creates visually compelling Digitally Interactive Storybooks for the Real Estate and Hospitality Industries.
Helping Top producing agents, teams, brokerages, and independent hotel boutiques to present their unique value proposition in a way that demonstrates elevated EQ, marketing expertise, and the end user lifestyle through a connection-forming emotional journey told through story. The Storytelling Strategy, when executed with Studeo's Platform, brings proven results in winning more listings, more group and corporate event booking, moving listing faster, showing up online with a better vision and brand, and most importantly, ensuring a sustainable business model within one's organic traffic and existing client database, via an elite visual standard.
Ultimately we've seen this product makes Hotels and Top Performing Agents their highest ticket selling presentations, video and marketing content, with ease of use yet reliable and distinct production quality.
SoftchoiceCustomer Service Specialist
May. 2022 - Oct. 2022Toronto, Ontario, Canada
FlippCurbFounder and Owner
Jun. 2021 - Apr. 2022Toronto, Ontario, CanadaFounded in June of 2021 with an aim to reduce and properly recycle furniture waste across the GTA, supporting the cities green initiatives. Utilizing the TOWaste App I find key neighborhoods discarding salvageable furniture, repair it and re-home it via facebook marketplace and kijiji sales. Current Project Goals: • To increase awareness of the brand by building capitol for digital presence and website
• Additional hands on deck in order to compete with big box furniture stores online
• Give love and new life to sustainably sourced items and provide affordable quality furniture to those in need.
LeytonBusiness Development Manager
Oct. 2020 - May. 2021Toronto, Ontario, CanadaA Canadian Leader in HST recovery practices, R&D, Government Grants, and Property Tax, facilitated by PHD's in consulting • Business strategy, corporate relationship management, rotating 60 prospective leads in pipeline per month
• Full Sales Cycle - Cold Calling, Lead Generation via ZoomInfo/LinkedIn Sales Navigator and CrunchBase, Discovery Consultations, RFPs and Contract Writing/Signing
• Quota: 3-4 Contracts in per month at 10k Evaluation each and/or 50% of Recovery Return, 10 personal meetings booked per month, 15-20 meetings booked by Inside Sales
Money Advice Canada LtdCustomer Account Manager
Sep. 2019 - Dec. 2020Toronto, ON A Debt Assessment and Consolidation Organization focusing on B2C and some B2B Consumer Proposals and Bankruptcies, helping the most financially vulnerable Canadians understand their recovery options, and reliably match them to their fitted debt resolution. • Manage a Personal SalesForce Lead Pipeline of 400, and execute 1-3 contacts of each lead per week including emails/texts/and calls, in order to schedule with the client an initial assessment of their qualifications, and then transfer to a closed account. • Leveraged outlook and G Calendars where I personally scheduled all POC's and properly color coded and labelled all events based on priority. The calendar included specifics like at what stage in my sales process each client booking/FU was • Hit 2 monthly targets: cash-In per month, and closed case referrals. (10k in per month, 10 transferred accounts to partner LIT Firm) • We charged an upfront fee ranging anywhere from $565.00 - $1500.00 (depending on client debt level and income). • 4 Times Top Seller in the Canadian Office
• This position additionally required regular use of Excel Spreadsheets, and proprietary software systems for organizing, which I helped to improve upon and test pilot throughout my time there
Rothmans, Benson & Hedges Inc.Customer Service Specialist
Sep. 2018 - Sep. 2019Toronto, ONThe Client: RBH under Phillip Morris provides customer acquisition, customer care, technical support, order processing, shipping management, and other services around the world for tobacco retailers • Utilizing empathy and active listening to create first call resolution every on interaction
• Followed strict guidelines and requirements for cyber security internally
• Ensured consistency with formatting and technique in all procedures Day to Day: Large Volume B2B calls with Retailers, assisting with - • Supply chain management
• Information technology support
• Store registration and Licensing
• Order discrepancies • General information for client success
TouchBistroBusiness Development Representative
Apr. 2016 - Dec. 2016Toronto, ON• Evaluated the viability of clients, while emphasizing our value proposition • 100+ Calls Per day through personalized SalesForce pipeline (from cold to hot leads)
• Scheduled 8-10 Of those daily clients to Sales Team
• Transitioned 10+ Restaurant leads to Closed accounts per month to Maintain Team Quota
McMaster UniversityEvent Planning Assistant
Sep. 2013 - Sep. 2014Hamilton, Ontario, Canada• Created every single event and its associated promotional materials for the entire IAHS student body, for one full school year (2 semesters). • Followed through to specified details within events for approval by the Event Planning Department Head
• Arranged set up and tear down of all weekly vendors
• Lead student competitions
• Curated promotional campaigns within the campus by soliciting local business to attend
• Answered all incoming calls and emails to the Engagement Office in a timely, professional manner • Developed spreadsheets for the student engagement/inquiry office for: 1. Locker assignments 2. Emergency funding supports 3. Food bank supports,
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