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Work Background
CCMS & AssociatesQuality Assurance Specialist
Oct. 2024 - Apr. 2025GAQA Estimator
Bluegrass Insurance ManagementClaims Adjuster
Feb. 2024 - Oct. 2024I am so happy and relieved that I can finally take down my #opentowork banner. I accepted an offer with Bluegrass Insurance Management yesterday! The opportunity for me to grow with them is going to be fantastic. Thank you to all of my network and #Jamie Edwards for getting me out there and to be seen. Keep your chins up and keep looking. You will find what you are looking. Unfortunately it's just a little harder to find this time around. If you still need to talk or have questions pleases don't hesitate to DM me and I will be happy to help you the best I can. Have a wonderful weekend
CCMS & AssociatesClaims Supervisor
Oct. 2022 - Oct. 2023United StatesSupervise a team of 4-10 desk adjusters. Review their work, help them improve their work flow and help them with troublesome claims. Share my knowledge and experience throughout my 25 years of the insurance industry.
CCMS & AssociatesSenior Claims Adjuster
Sep. 2022 - Oct. 2022United States
MD Claims Group, LLCClaims Adjuster
Jun. 2022 - Sep. 2022Processed CAT claims from beginning to end, reopens for supplements, draft letters, set reserves as needed, sent out reservations of rights, notified underwriting of claims with concerns. Paid and closed claims.
Pharos Claims ServicesClaims Examiner
May. 2021 - Jun. 2022United StatesOn CAT Escalation team to work with the attorney and PA represented claims. Work with FL and LA hurricane claims. Successful meditations and depositions. Have completed and received my certification for Property Technical Certificate I and working on my Property Technical Certification II.
Security First InsuranceClaims Examiner
Mar. 2016 - May. 2021Ormond BeachStarted my career with Security First Insurance in 2016 in the underwriting/ sales department. Was top sales person 3 months in a row. Moved to the claims department Nov. 2017. Obtained my IICRC Water certificate. Closing 40-50+ daily weather / water claims per month. Approximately 70+ phone calls per day
Brown and Brown Insurance of DaytonaPersonal Lines Relationship Manager
Aug. 2013 - Mar. 2016Daytona Beach, Florida AreaPrimary Functional Expertise Personal lines Account Manager. Cross sell, reviews polices with clients, write new business and rewrite existing business. People oriented, great computer skills insure that clients have the best coverage they need for their situation. Help solve problems with client accounts, multi task, front line underwriting and re-underwriting, assist with claims. Experience with the TAM system.
Franklin Insurance Agency, Inc.Licensed Agent/Personal Lines CSR
Dec. 1998 - Aug. 2013Primary Functional Expertise Personal lines CSR. Cross sell, reviews polices with clients, write new business and rewrite existing business. People oriented, great computer skills insure that clients have the best coverage they need for their situation. Help solve problems with client accounts, multi task, front line underwriting and re-underwriting, assist with claims.
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