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Work Background
Self-employedSelf Employed
Jan. 2025
Joint ProsperityAssessment Team Lead
Jan. 2023 - Jun. 2024South AfricaLeading and managing a team of psychometric assessment consultants, providing guidance, support, and mentorship to ensure high performance and professional development.
Acting as the primary contact point for all client-related assessment projects. This includes overseeing the planning, execution, and delivery of assessments to meet client needs and expectations.
Building and maintaining strong relationships with clients to understand their requirements, address concerns, and ensure satisfaction with assessment services. This involves regular communication and collaboration with clients to tailor assessments to their unique needs.
Coordinating the workflow within the team to ensure timely and efficient delivery of projects. This involves assigning tasks, monitoring progress, and ensuring that team members have the resources and support they need.
Identifying training needs within the team and facilitating professional development opportunities to enhance the skills and knowledge of team members in psychometric assessment methodologies and tools.
Overseeing the analysis of assessment data and the preparation of reports for clients, providing insights and recommendations based on the findings.
Promoting a culture of continuous improvement within the team by encouraging feedback, innovation, and the adoption of best practices in psychometric assessment.
Joint ProsperitySenior Consultant
Nov. 2013 - Dec. 2024Johannesburg To utilise psychological principles and psychometric methodologies in the evaluation of candidates for recruitment, development, and promotion purposes. The role involved overseeing the complete process of psychometric testing and competency-based assessments, which includes the administration of the appropriate Joint Prosperity battery, provision of feedback to both candidates and clients, preparation of written reports, and management of billing procedures. As an Assessment Consultant I was required to cultivate and maintain client relationships by delivering high-quality, and value-enhancing feedback in accordance with service level agreements (SLAs) and client expectations.
Responsible for coordinating project feedback and reporting of trends to client management teams.
Required to be identify opportunities to cross sell offerings from coaching and consulting, leveraging existing relationships and expertise to sell in an authentic, value-adding manner.
Ad hoc contribution to social media platforms, such as ideas, material and articles for LinkedIn etc.
Training and upskilling of new consultants as and when required.
Open Learning GroupHuman Resources Executive
Mar. 2010 - Oct. 2013Johannesburg Metropolitan Area• Member of the Exco team for OLG and all its subsidiaries
• Board reporting
• Remuneration strategy and reporting to the HR and Remuneration Committee of OLH and its subsidiaries
• Managed HR strategy and functions for OLG and its subsidiaries.
• Developed and implemented HR policies and procedures.
• Supported talent management and employee engagement initiatives.
• Ensured compliance with employment legislation and maintained HR records.
• Implemented job evaluation and payroll systems.
Absa GroupHR Business Partner: Absa Internal Audit
Feb. 2010 - Mar. 2010South AfricaAs a strategic advisor, my role was to bridge the gap between human resources (HR) and the business. I acted as a trusted advisor to both employees and leadership, ensuring that HR practices align with and support the organisation's overall goals.
During this period, my role involved collaborating with the Internal Audit leadership as the department underwent a significant restructuring process.
As the HR Business Partner for South Africa, my responsibilities involved regular liaison with Barclays UK regarding project updates and reporting on the Absa South Africa Internal Audit division pertaining to all HR practices.
My role required me to provide advice and guidance on all industrial relations matters for the division.
I provided crucial insights regarding potential Auditor secondees for assignments in the UK and other relevant countries identified by Barclays Head Office.
Provided support to the internal audit management team with all associated HR consultancy services.
Oversaw employee recruitment, talent management, organisational restructuring, management reporting, and employee development initiatives.
Self-EmployedIndustrial Psychologist/Assessment Consultant
Jul. 2009 - Feb. 2010Gauteng, South AfricaFunctioned independently as an Expert Industrial Psychologist.
Reported on the impact of the accident on the individuals productivity and work capacity.
Quantified loss of earnings due to accidents.
Established relationships with lawyers in the industry and other industrial psychologists in the field.
Integra (Old IPAC)Consultant
Oct. 2005 - Dec. 2009South AfricaI served as a consultant at Integra, where my primary responsibility was to conduct comprehensive risk assessments for prospective employees, specifically within the financial services sector.
Conducted thorough assessments of employment risk by verifying candidates' work histories through direct communication with their referees.
Engaged in telephonic interviews to gather insights into candidates' professional conduct and competencies, ensuring a detailed understanding of their potential impact on organisational integrity.
Compiled detailed evaluative reports that synthesised findings from reference checks and interviews, providing clients with well-informed recommendations regarding the employment risks associated with each candidate.
Leveraged my generalist HR expertise to objectively assess applicants, evaluating their potential risks to the organisation prior to the final hiring decision.
Undertook in-depth investigations into candidates' work behaviour, collaborating with previous employers and supervisors to gather critical information about their performance, knowledge, and overall background.
Followed up on references with a focus on performance-related inquiries, ensuring that all aspects of the candidates' previous employment were thoroughly examined.
Assessed relevant credit and criminal records as part of the due diligence process, ensuring a comprehensive evaluation of each candidate's suitability for employment.
Delivered insightful reports to clients that included risk assessments and strategic recommendations, thereby facilitating informed decision-making in the hiring process.
This role enhanced my ability to provide valuable insights into the employment risks associated with prospective hires, ultimately contributing to the safeguarding of organisational interests.
Absa GroupHR Business Partner: Absa Personal Bank Sales
May. 2005 - Jul. 2005South AfricaI successfully managed a project aimed at refining the organisational structure by conducting a job title convention exercise to support the division of Absa Personal Bank Sales. Additionally, I collaborated with another management consultancy to enhance performance management processes by evaluating the roles within the organisational structure and establishing the relevant Key Performance Areas (KPAs) and Key Performance Indicators (KPIs) for each position.
Joint ProsperityIndustrial Psychologist/Assessment Consultant
Feb. 2005 - Feb. 2010South AfricaFacilitated psychometric assessments at Senior management and middle management level – according to client specifications.
Assigned to a variety of clients such as Standard Bank, Liberty, MTN, SA Express, Development Bank of South Africa, Motorola, Eskom to name a few.
Individual coaching for our clients' employees, designed to harness their energy for change by encouraging them to act on the insights and impulses they have experienced over time.
Played a vital role in the clients' restructuring process by advising them on a fair and consistent approach to utilising assessments in the re-assignment procedure.
Oversaw business scenarios, which involved recruits delivering presentations to a panel of interviewers and line managers, and evaluated their performance based on the specified job competencies.
Maurice Kerrigan AfricaWorkshop Facilitator
Feb. 2005 - May. 2005South AfricaFacilitated the development of interpersonal skills among participants.
Delivered tailored training programmes to various clients, including Standard Bank and Liberty Life.
Established a supportive and conducive learning environment to optimise the transfer of skills.
Provided coaching and mentorship to clients to enhance their professional growth.
Presented training content to a diverse audience, including managerial, supervisory, and clerical staff.
Facilitated collaborative group work to encourage active participation and knowledge sharing.
Assessed trainee performance against defined training outcomes to ensure effective learning.
Compiled comprehensive training reports for each participant, detailing their progress and areas for improvement.
Absa GroupHR Specialist Team Leader
Dec. 2002 - Jan. 2005South AfricaAs an HR Specialist Team Leader within the contact centre, my role encompassed a range of responsibilities aimed at optimising employee performance and supporting line management. My key duties included: Leading a team of 5 HR specialists in their own right ensuring the team function as subject matter experts in their respective areas of specialization.
Added value to to overall HR Call Centre leadership team.
Identifying and selection of team members.
Managed the performance to enable the HR Call Centre business plan
Providing comprehensive advice and guidance to ABSA employees regarding the processes related to remuneration, performance management, and Development Board Forums (DBFs), ensuring they were well-informed and empowered.
Supporting line managers in effectively managing the performance of their teams and divisions, utilising the internal performance management framework to its fullest potential.
Offering strategic advice to line management on best practices for staff management, ensuring alignment with the performance management programme and adherence to basic employment conditions.
Possessing a thorough understanding of various HR processes, including remuneration, training and development, industrial relations, employee well-being, and performance management, which I effectively communicated to both line partners and employees.
Delivering a professional and confidential information service focused on the development of key personnel within the organisation.
Acting as an extension of the Performance and Transformation consultants, specifically within the contact centre environment, to enhance overall organisational performance.
Absa GroupTalent Sourcing and Selection Consultant
Apr. 2002 - Dec. 2002South AfricaI was entrusted with the responsibility of supporting key divisions, including Group Enterprise Wide Risk Management, Internal Audit, Group Finance, Group Legal, and Group HR. My primary objective was to align recruitment efforts with the talent management strategies of these divisions, ensuring the acquisition of essential competencies required for their respective functions.
Collaborating closely with business unit leaders to identify and articulate the competencies necessary to drive their operational objectives forward. I developed tailored job descriptions that accurately reflected the specific needs of the business and the positions available. As a key HR Recruitment Specialist within ABSA, I was dedicated to supporting business units in nurturing their talent pools and ensuring that recruitment efforts were aligned with the dynamic needs of the organisation.
Monitoring the progress of newly placed talent. I incorporated insights into the overarching recruitment strategy, ensuring a proactive approach to talent management.
Additionally, I provided regular updates and feedback to the Group Specialist function, specifically the Head of Talent.
Delivered a professional advisory service regarding the Talent Sourcing and Selection (TSS) process, serving as the first line of guidance for all stakeholders involved. Advised on the appropriate selection tools and assessment batteries to utilise in the recruitment process and provided competency-based interview questions for all job levels of interviews.
Advised on optimal employment offers, enabling the organisation to attract top human capital whilst remaining within budgetary constraints. I also performed a data mining function to enhance our talent acquisition strategies.
Throughout my tenure, I embodied and represented the group’s values and dedication to people management in all interactions with potential candidates and employees, thereby enhancing ABSA's reputation as an employer of choice.
Absa GroupHuman Resources Consultant: Absa Group HR
Jul. 2000 - Apr. 2002City of Johannesburg, Gauteng, South AfricaEnsured the strategic and functional HR needs, as assigned by the Account Executive: HR, were met effectively. As the HR Consultant assigned to the Absa Group HR function, I was required to handle sensitive and confidential information ensuring execution of strategic initiatives and enhancing organisational effectiveness within the HR department. Responsible to deliver a professional People Management function through value added business solution s and services to the respective HR domain leaders within Group HR.
Consulted on all People Management processes, including:
Industrial Relations
Employee Well-being
Constructive Employment
Trauma Counselling
Management of Staff Costs
Learning and Development
Culture and Climate
Transformation Processes
Retention and Capacity Planning, encompassing recruitment, selection, placement, career planning, succession planning, and performance and remuneration management.
Interpreted information, offered advice, and provided consultation and support to the Account Executive and line managers on processes through direct engagement.
Delivered, presentations and feedback in regards to insights through monthly reporting as well as climate study surveys within the HR division.
Networked and marketed services internally to line partners and externally to identify benchmark standards for processes.
Served as the primary point of contact for all HR-related matters across Group HR.
Ensured the strategic and functional HR needs of the division were met effectively.
Absa GroupHuman Resources Consultant: Absa Corporate Bank
Sep. 1998 - Jun. 2000City of Johannesburg, Gauteng, South AfricaAs HR Consultant I was assigned to the areas in Absa Corporate Bank namely: International Banking; Specialised Finance; Project Finance and Emerging Markets. Interpreted information, advised, consulted and supported the Account Executive and assigned business areas on processes on a direct interface basis.
Provided a professional Human Resources function, through value added business solutions and services to the respective business areas.
Optimised all Human Resources processes e.g. Industrial Relations, Employee Well-being, Constructive Employment, Trauma counselling, Management of staff costs, Learning and Development, Culture and Climate, Transformation processes and Retention and Capacity Planning (including recruitment, selection, placement, career planning, succession planning and performance and remuneration management).
Absa GroupHuman Resources Officer: Absa Group Technology
Dec. 1996 - Sep. 1998City of Johannesburg, Gauteng, South AfricaAs the HR Officer for Group Technology at Absa, I served as an HR gatekeeper, overseeing the implementation of the HR business plan within the relevant IT departments assigned to my portfolio. My role required me to ensure follow of required policies and procedures, industrial relations, psychometric assessments, recruitment, onboarding, exit management, remuneration, disability management, employee bursaries, learning and development, learnerships, record keeping, representation at weekly and monthly management meetings.
University of JohannesburgStudent Assistant: Industrial Psychology
Jan. 1996 - Jul. 1996City of Johannesburg, Gauteng, South AfricaI was responsible for providing academic support to faculty and students. My key duties included: Assisting lecturers with the preparation and organisation of course materials and resources.
Conducting administrative tasks, including managing student records, scheduling appointments, and maintaining departmental files.
Supporting research activities by collecting data and assisting in the preparation of reports.
Providing general assistance to students, including answering queries and guiding them on academic resources and departmental procedures.
This role enhanced my organisational skills, deepened my understanding of industrial psychology, and allowed me to contribute to the student community.
Eskom Holdings SOC LtdStudent Vacation Employee
Dec. 1992 - Dec. 1995Emalahleni, Mpumalanga, South AfricaDuring my time as a student vacation employee at Eskom in Emalahleni, Mpumalanga, I successfully secured holiday work during the July and December periods from 1992 to 1995. This opportunity provided me with valuable exposure to various aspects of the organisation. My key responsibilities and achievements included: Providing administrative support across different departments, ensuring efficient operations and effective communication.
Contributing to industrial relations projects by analysing statistics, identifying trends, and addressing disputes and grievances.
Communicating project successes through the creation and maintenance of notice boards in each division, thereby enhancing visibility and engagement.
Developing a communication guide and conducting preliminary research on the Eskom Bleeper system to identify challenges and areas for improvement.
This experience not only enhanced my skills but also deepened my understanding of the complexities within a large organisation like Eskom.
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