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Work Background
San Francisco SymphonySenior Human Resources Business Partner
Aug. 2023San Francisco, California, United States
Complete (YC W22)Compensation & Total Rewards Consultant
Apr. 2023 - Jun. 2023San Francisco, California, United States
TrueNorth - Profits to TruckersDirector of People Operations & HR Business Partner
Aug. 2022 - Apr. 2023San Francisco, California, United States(Impacted by 2023 Layoffs) Overseeing and managing People Operations processes, Total Rewards, Information Technology, Workplace, and day to day operations. Acting as an HR Business Partner to the operations, safety and marketing teams.
TrueNorth - Profits to TruckersPeople Operations Manager
Nov. 2021 - Aug. 2022San Francisco, California, United StatesSupporting and developing all areas of Human Resources, People, and Workplace Operations!
FivetranManager, Global People Operations Business Partners
Jun. 2021 - Nov. 2021Oakland, California, United StatesPromoted to manage a distributed global team of HR Operations Professionals. Navigated the team through various organization and leadership changes, while successfully supporting the organization's largest acquisition to date. Set the foundations of a global HR shared services team to support employees through Tier 1-3 HR and Benefits inquiries. Managed the US benefits and wellbeing program through renewals and successfully reduced renewal rates.
FivetranHuman Resources Operations Partner
Mar. 2021 - Jun. 2021Oakland, California, United States
Sequoia Consulting GroupHuman Resources Business Partner
Aug. 2019 - Mar. 2021San Francisco Bay AreaAccount manager and point of contact for all Human Resources inquires for 30+ clients headquartered in both California and New York. Guided clients through competitive benefits modeling and plan designs to obtain top talent, cost savings, and employee satisfaction. Assist both clients and employees through FMLA/CFRA/PDL/STD and personal leave processes and applications. Drafts and compiled policies, handbooks, and employee resources for various size clients and needs. Proactive and strategic partner for all employee relations, talent development, Diversity, Equity, and Inclusion, Compensation, and employee engagement discussions. Partnered with clients on all compliance matters to ensure risk mitigation. Founding member of Sequoia's first diversity and inclusion program. Project lead for PEO HR compliance webinars and diversity and inclusion webinars.
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Sequoia is the service partner for people-first companies. We take care of you by unifying the benefits, HR, retirement, and insurance services you need to better scale and protect your business. We’ve spent 18 years supporting the world’s most innovative, market-changing companies and we know what it takes to fuel your growth and please your people. Our commitment is to take care of you so you can focus on your mission.
InspireManager, People Operations
Jan. 2019 - Jul. 2019Santa Monica, CAEnhanced the next evolution of People Operations at Inspire! In this role, I am focused on developing and implementing our internal HR systems (HRIS, ATS, Time Keeping, Payroll, LMS) and creating a cohesive people systems ecosystem, which will allow for seamless analysis of data to result in accurate people analytics and action! I'm defining our benefits, labor adherence, policies and procedures for the company. In this role, I'm supporting and identifying solutions to allow for process efficiency and provide value to every task we do as a team and a company! Inspire’s mission is to drive forward a brighter energy future by simplifying consumer adoption of clean energy and smart home technologies. Disrupting the one-size-fits-all utility model, Inspire’s groundbreaking smart home subscription seamlessly combines personalized clean energy plans with best-in-class smart devices. Using the Inspire app, members can self drive their smart homes from anywhere, and select automated settings to use less energy while earning rewards. Inspire strives to make every home a smart home, powered by clean energy. Through continual innovation and scaling of connected device interoperability; clean energy supply, generation and storage; and intelligent, decentralized grid services, Inspire is building the world’s first fully-integrated clean energy company.
InspireSr. Associate, Talent Acquisition & People Operations
May. 2018 - Apr. 2019Santa Monica, CaI supported all hiring initiatives to Inspire and utilized talent business partner skills to coach hiring teams in making successful hires. Through collaboration and changing priorities, my focus shifted into recruiting operations allowing for Greenhouse system efficiencies to be created, scheduling tools to be implemented, and recruitment process re-design which leveled our hiring managers into strong recruiting sourcers. - Developed processes and efficient systems to enable company growth by 71% through direct sourcing techniques and job posting strategies by identifying proper sources to invest in and reducing hiring panels.
- Partnered and crafted recruiting operations processes to enhance hiring managers’ roles as recruiters to enable talent acquisition team to focus on strategic sourcing of critical positions by developing hiring manager recruiting processes and training.
- Crafted content in collaboration with the marketing team to increase LinkedIn company page views by 116% - Saved 825K through direct sourcing, referral program promotions, and employer brand initiatives.
Compass GroupHuman Resources Administration Manager
Jul. 2017 - May. 2018Greater Los Angeles AreaI supported two full-service catering, dining, and event locations at two prominent Los Angeles based museums as their HR management representative. Provided counseling and guidance to management teams and provided support to 200+ associates through all labor relations, employee engagement, total rewards, performance management, and HR administration. Guided the management leadership team in weekly meetings on HR processes, development opportunities, and provided sound business partner advice across all business lines.
- Established unit level policy manuals and career development guidelines supporting increased retention and identified by performance reviews and turnover rates.
- Successfully launched bi-annual performance management review program and supported managers in giving effective and thoughtful feedback, resulting in an engaged workforce.
- Supported sourcing strategies and recruitment events for hourly associates reducing time to fill down by 19%.
- Audited and managed labor and timekeeping procedures, uncovering and mitigating financial risks due to improper time management practices and understanding by management teams.
Global EagleGlobal Human Resources Associate
May. 2016 - Jun. 2017Greater Los Angeles AreaPromoted into the HR generalist team due to success in the global talent acquisition role. Established procedures and processes that enabled employees to better utilize HRIS self-service modules. Developed and administrated length of service and yearly awards program. Responsible for immigration and leave of absence administrative processes and point of contact for employees and attorneys for issue resolution.
- Crafted HR policy and procedures guidebook for generalist team decreasing training period by 25% and allowing for additional HR team members to support with HR operation tasks.
- Received companywide award for the organization value of “Action” due to the ability to be given any tasks, and regardless of difficulty, completing them swiftly and accurately.
- Revamped onboarding processes to reduce intercompany bottlenecks and reducing onboarding wait times from ten business days to 7 business days and creating a better experience for IT, AP, purchasing, and the office administration team.
Global EagleGlobal Talent Acquisition Partner
Dec. 2015 - May. 2016Marina Del Rey, CAI was the second member of the de-centralized talent acquisition team supporting corporate & creative department hiring managers and executives in sourcing, and interviewing for a company with 2,400+ employees. Expanded hiring procedures to scale the organization that integrates into our Taleo ATS to create efficiencies. - Received companywide award for the organizational value of “Action” Due to my ability to be given any tasks, regardless of difficulty and completing it swiftly and accurately.
- Developed strategic sourcing models to save $700,000 recruitment spend by actively headhunting in various industries and mapping unique skill sets to identify candidates and future hires.
- Adminstered Taleo and identified data entry inefficiencies and corrected resulting in an 11% time savings allowing for the talent acquisition team to utilize their time on critical hiring needs.
FSO Onsite OutsourcingNational Corporate Recruiter/ HR Associate
Nov. 2014 - Nov. 2015Los Angeles, CAI develop recruitment processes and provided support to the national outsourcing division of Forrest Solutions Group. I partnered with divisional HR directors and operations to effectively hire associates by client determined deadlines. In addition, I supported a full range of Human Resources duties to assist in scaling the teams' needs. - Created recruitment policies and referral programs supporting a reduction in time to fill and an increase in 34% of employee referral submissions by creating referral campaigns through bonus opportunities.
- Partnered with Salesforce administrator to build out ATS to map current processes and further enhance our recruitment flow and candidate experience.
- Launched new hire orientation in a virtual format to engage with the growing workforce.
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