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Work Background
The Standard, BrusselsFront Office Agent
May. 2025Brussels, Brussels Region, Belgium
The President Brussels HotelReceptionist
Nov. 2024
Penta hotel leuvenGsa
Mar. 2024 - Aug. 2024Leuven, Flemish Region, Belgium
Tour CompanyPersonal Assistant
May. 2023 - Dec. 2023Rome, Latium, ItalyIn my role as a personal assistant at the tour agency, I was entrusted with pivotal responsibilities that revolved around meticulous organization, strategic planning, financial management, and client acquisition. My primary focus was on ensuring seamless operations and exceptional service delivery. This involved intricately organizing travel itineraries, coordinating schedules, and meticulously planning logistics to guarantee flawless execution. Moreover, I played a central role in financial transactions by collecting and managing funds, ensuring precise accounting and transparency in monetary dealings. A significant aspect of my role was also dedicated to actively seeking out and cultivating relationships with potential clients, employing persuasive communication and networking skills to expand the agency's clientele. Overall, my tenure involved a blend of administrative finesse, financial acumen, and proactive client engagement, all essential components in driving the agency's success and delivering unparalleled service in the travel and tourism domain.
Torre TorloniaEvent Coordinator
Apr. 2022Todi, Umbria, Italy
EmiratesAir Hostess
Sep. 2021 - May. 2022Dubai, United Arab Emirates
L'Emporio alla PaceBar Manager
Jul. 2020 - Sep. 2021Rome, Latium, Italy- PROVIDED EXCELLENT CUSTOMER SERVICE - MAINTAINED, STOCKED, AND DISPLAYED DRINKS ACCORDING TO COMPANY POLICY - WORKED IN A FAST-PACED ENVIRONMENT WAITING TABLES AND SIMULTANEOUSLY TENDING BAR - CLEANED WORK STATION AND EQUIPMENT - PERFORMED OPENING AND CLOSING DUTIES AS REQUIRED - DEMONSTRATED ACCURACY IN CASHIERING, CASH HANDLING AND CREDIT CARD PROCESSING - ANSWERED TELEPHONE INQUIRIES, REFERRED CALLERS TO DIETARYPOSSIBILITIES
Birreria MarconiRestaurant Manager
Jan. 2018 - Dec. 2019Rome, Latium, Italy- ASSISTED DEPARTMENT SUPERVISORS - SET TABLES FOR ASSIGNED AREAS CORRECTLY AND UNIFORMLY, USING:CLEAN, PRESSED LINEN, CLEAN UNSPOTTED SILVERWARE; CLEAN CHINA WITHNO CHIPS OR CRACKS; CLEAN, UNSPOTTED GLASSWARE - DELIVERED EXCEPTIONAL SERVICE BY GREETING AND SERVING CUSTOMERS IN A TIMELY, FRIENDLY MANNER - ENSURING QUALITY OF EXPERIENCES ARE ABOVE CUSTOMER EXPECTATIONS. - UPDATING WEEKLY BUDGETS - CREATING AND MAINTAINING MENUS GIVEN TO CLIENTS
familychild care
Jan. 2017 - Dec. 2018Rome, Latium, Italy- CARING FOR 4 CHILDREN AFTER SCHOOL - ASSISTING WITH HOMEWORK, RECREATION AND MEAL PREPARATION
Expo Milano 2015 RD EATALYCustomer Service Representative
Jun. 2015 - Aug. 2015Milan, Lombardy, Italy- FOOD AND BEVERAGE PREPARATION AND SERVICE - CASH REGISTER RESPONSIBILITIES - ADMIN - CUSTOMER SERVICE
Horse show competitionsHorse show competitions
Jan. 2010 - Dec. 2017Italy- PREPARING HORSES FOR INTERNATIONAL COMPETITIONS - BUILDING RELATIONSHIPS WITH CLIENTS - BUSINESS DEVELOPMENT - CONVERTED ENQUIRIES TO SALES AND SUPPORT - EVENT MANAGEMENT
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